Citi · 1 month ago
Technical Lead, Data Production Support & SRE - Vice President
Irving Texas United States
Full-time
Hybrid
Mid, Senior Level
6+ years expCiti is a global financial services company, and they are seeking a Technical Lead for Data Production Support and Site Reliability Engineering. The role involves partnering with technology teams to ensure integration of functions, managing incident and service delivery, and providing expertise in application support while influencing strategic decisions within the organization.
BankingFinanceFinancial Services
Responsibilities
The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions
Provides expertise in area and an advanced level of understanding of the principles of apps support
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Considers the implications of the application of technology to the current environment
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options
Acts as advisor or coach to new or lower level analysts; allocates work
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
6-10 years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
At least 10+ years of hands on Overall IT experience of which 2 or more years in one or more of the Cloud technologies running services on Open Shift, AWS or Google Cloud
Has a good understanding of Data Engineering function and Role and tools and technologies used in one or more technologies including Ab Initio, Big Data, Master Data Management (MDM) and Hybrid cloud
Strong knowledge of using CICD tools for automated code deployments
Strong knowledge of SOAP Rest API's and Micro services
Knowledge of creating Observability Dashboards using Splunk, App Dynamics, ELK and Grafana
Working knowledge of Ansible scripts for Automation
Track record of successfully triaging issues and driving them to resolution
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Expectation for the role is to be available 'on call' or 'shift basis' for off hours Production support
Can handle multiple, competing priorities simultaneously
Ability to work with Offshore and Onsite Production Support Teams across multiple organizations
Excellent Oral and Written Communication Skills
Good knowledge of Disaster Recovery process across Data centers
Strong analytical skills, strong problem-solving skills and ability to logically break down tasks into smaller manageable parts
Strong individual with the ability to communicate and negotiate at all levels and ability to influence people
Effective meeting management, team management and organizational skills
Effective Presentation skills and creating Visual Presentations using Microsoft PowerPoint
Ability to interact with individuals at all organizational levels
Bachelor's or Master's degree in engineering or computer science
Preferred
Master's degree preferred
Prior experience in financial services preferred
Prior experience in applications development preferred
Prior Experience in Data Warehouse and Business Intelligence Applications
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-15
2026-01-11
Company data provided by crunchbase