Apply on Employer Site

Swickard Auto Group · 3 weeks ago

Commercial Sales Account Manager

Wilsonville, OR

Full-time

Onsite

Entry Level

1+ years exp

Swickard Auto Group is a hospitality company that specializes in selling highline vehicles. The Commercial Sales Account Manager will drive commercial vehicle sales, manage customer accounts, and build long-term relationships with clients to maximize satisfaction and profitability.

AutomotiveConsumer GoodsSales

Responsibilities

Drive Sprinter sales and profitability – Sell new and pre-owned Sprinter vans and consistently meet or exceed dealership goals. Successful sales consultants positively impact gross profit, volume and customer satisfaction while conducting business ethically and professionally

Use CRM and maintain accurate records – Manage all customer contact through the dealership’s CRM system. Keep detailed records of interactions, follow-ups and account status to support effective account management

Build client relationships and understand needs – Develop long-term relationships with commercial van clients. Consult with prospects to determine their needs and present vehicle options that deliver the right payload, upfit and features. Provide vehicle demonstrations and test-drives tailored to each customer

Develop new business – Actively prospect, network and follow up on leads to expand the commercial customer base. Generate new business through outreach calls, online leads and referrals, and educate potential customers on Sprinter models and benefits

Account management and retention – Serve as the primary point of contact for assigned accounts. Stay in close contact with clients after the sale, address issues promptly and follow up on post-delivery items to ensure long-term satisfaction

Market knowledge and strategy – Understand the commercial vehicle market, including industry trends, customer needs and competitor offerings. Analyze market data and develop effective sales strategies to gain market share

Collaboration and compliance – Work closely with service, parts and finance departments to deliver a seamless customer experience. Ensure compliance with federal, state and local regulations that affect commercial vehicle sales. Maintain a professional appearance and represent the Swickard Auto Group brand with integrity

Qualification

Commercial vehicle salesCRM software proficiencyAccount managementAutomotive industry knowledgeNegotiation skillsEmpathyCommunication skillsOrganizational skillsSelf-starterIntegrity

Required

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity

Education: High school diploma or equivalent

Experience: 1-2 of previous sales experience, preferably with commercial vans or trucks. Fleet Management or Account Management experience for commercial clients highly preferred

Certifications: Valid driver's license with a clean driving record

Excellent communication, negotiation and organizational skills; ability to develop genuine client relationships and understand business fleet requirement

Proficiency with CRM software and other sales tools; strong computer literacy

Excellent negotiation and closing skills

Self-starter with high energy, strong initiative and a commitment to maximizing customer satisfaction

Knowledge of automotive products and industry trends

Ability to sit, stand, and walk for extended periods

Ability to lift and move objects, such as vehicle keys and paperwork

Ability to drive various types of vehicles

Ability to speak and hear clearly