TeamPeople · 1 month ago
Senior AV Engineer and Production Support
DC-Baltimore Area
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTeamPeople is an organization dedicated to providing superior customer service, and they are seeking a Senior AV Engineer and Production Support. The role involves providing senior-level technical expertise in a global event environment, overseeing project research and installations, and ensuring the functionality of multimedia systems during live events and broadcasts.
Staffing Agency
Hiring Manager
Abigail Denver, CDR
Responsibilities
Provide technical expertise in the field of multimedia systems encompassing all related disciplines such as operational system support, troubleshooting and monitoring
Proficiently operate control rooms and conference room systems including computers, data display and projection systems, audio mixing and distribution systems, AV device control systems, simultaneous interpretation, virtual meeting platforms, video signal processing, recording & playback equipment
Recommend alternatives to infrastructure including upgrade of systems & equipment to meet service levels
Serve as Engineer in Charge on high level live events and broadcasts
Undertake the repair of equipment to keep systems functional and document quality standards, system anomalies, operational procedures, reference materials, and project work. Equipment includes Audio and Video systems, cameras, projectors, tape decks, monitors, control systems, audio sound consoles (mixers), PC’s and more
Recommend alternatives to infrastructure including replacement of systems and equipment to meet agreed service levels
Coordinate and manage repairs of equipment at component level with outside service personnel and/or authorized manufacturer service centers
Working closely with Operations, manage and maintain database of equipment assets and inventory in managed spaces, including reports on equipment repaired and time spent
Interact often with other technical staff such as Electrical Contractors, Network Integration and cabling staff and contractors and Videoconferencing technicians to resolve necessary client issues
Maintain system documentation and service manuals related to and useful for installation work, and diagnostic reference for current repairs and future upgrades
Review/Maintain key signal flow diagrams in standard software packages such as CAD, Visio, etc
Responsible for collaborating with the On-Site Supervisor to advise the technical staff responsible for the support of the facility and its remote sites. Responsible for creating & leading instructional classes for technicians
Recommend technical solutions throughout the network and work with On-Site Supervisor to stay current on technical needs
Interface with clients and end users to help resolve current technical issues and communicate to anticipate future issues
Occasional travel ~5% and other duties as assigned
Qualification
Required
Excellent written and verbal communications skills and a good listener; Ability to read, speak and effectively communicate in English & Spanish languages
An overall understanding of the live program production process is necessary and a keen sense of urgency in solving customer requests to ensure timely resolution is critical
In-depth knowledge of legacy and state-of-the industry multimedia systems and equipment used in best-in-class conference centers
Candidate must be an initiative-taking leader and a team player
Demonstrated expertise in analyzing and solving complex technical problems and an interest in developing new strategies
Understanding audio and video flow and standards for troubleshooting
Familiar with all types of AV equipment and control systems, including AMX and Crestron
Proficient understanding of LAN/WAN hardware and software for switches, hubs, routers, bridges, modems, multiplexors, point-to-point data circuits via copper and fiber for audio and video and control
Strong analytical, problem-solving, and troubleshooting skills related to videoconferencing, streaming, and virtual meeting/collaboration tools such as MS Teams, Cisco Webex, Zoom, OBS, and similar
Experienced in full setup, configuration and troubleshooting to the network level on Cisco systems
In-depth hands-on knowledge of audio and video tools such as cameras, mixers, monitors, editing systems, etc. and able to correctly set up and diagnose problems with such equipment
Audio, video, control, and network cable fabrication; Cable pulling and rack fabrication
Good repair bench knowledge and ability including strong soldering skills
Ability to read high-level schematics, signal flow diagrams, and construction drawings
Demonstrated expertise in analyzing/solving complex technical problems and interest in developing strategies
Understanding audio and video flow and standards for troubleshooting
Flexible availability for assignment of special projects throughout the campus
Strong people skills and ability to supervise small teams. Sensitivity and tact in dealing with staff/partners/clients at various levels in a diverse environment
Must have a commitment to excellence and to ongoing education in A/V solutions & IT and to the mastery of his/her craft
Minimum 8+ years Audio Visual, IT, or broadcasting experience; large market/facility
Bachelor's degree or higher in Communications, Media, Electronic Engineering, IT, or related field. Technical school training with equivalent experience also considered
AVIXA CTS and ITIL Foundation Certification required. It will be expected to be earned in the role as part of continuing education
Preferred
AVIXA CTS-I and/or CTS-D certification
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan
Company
TeamPeople
From the highly creative to the intrinsically technical, our passion is building successful communications teams world-wide with our flexible and scalable approach.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-09-11Acquired
Company data provided by crunchbase