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Michael Kors · 3 weeks ago

Learning & Development Instructional Design Coordinator

NY Metro Area

Full-time

Onsite

Entry Level

$65K/yr - $70K/yr

1+ years exp

Michael Kors is a fashion company that values globally-minded individuals with a passion for creativity. The Learning & Development Instructional Design Coordinator will support the creation and delivery of training programs aimed at enhancing employee engagement and career development.

ApparelE-CommerceFashionRetail

Responsibilities

Support the creation, planning and delivery of engaging training programs and tools that support a field employee’s experience, from new hire onboarding to career development programs

Partner closely with the Capri Learning and Development Team along with the Michael Kors Retail team to continue to build training programs to drive engagement and support the career growth of our corporate and retail populations within the Capri Holdings’ group (Jimmy Choo, Michael Kors), with a primary focus on the Michael Kors brand

Develop new ways of training employees, virtually, in person and on-demand, through a new Learning Experience Platform

Work closely with the Director, Learning & Development of Michael Kors to build and manage training programs that support the onboarding and career progression of our Retail Management employees

Participate in the development of all on-going seasonal training content for Retail and Wholesale Field programs including but not limited to: Product Knowledge, Sales, Service, and Styling tools, Onboarding Programs, Web-Based Learning, and bespoke trainings

Support the evolution of our retail training tools, partnering with the team to come up with creative solutions to build dynamic and multi-faceted content

Seek new methods and innovative, science-based solutions to improve existing training content and learner retention

Support the department in measuring the outcomes, effectiveness and return on investment of learning initiatives

Manage the maintenance of team project plans, calendars, and internal distribution lists

Assist department in developing and executing design concepts for all training programs, adhering to Michael Kors brand standards, while bringing fresh ideas and a new approach

Key developer of creating various content types such as, but not limited to, training videos, e-learnings, video clips, interactive guides, PDFs and ppt presentations

Conduct market/competitive research and industry trends in graphic design, video editing and social

Assist with Ad Hoc training projects and research for the department, as needed

Other administrative/coordination duties as assigned

Qualification

Instructional DesignContent DevelopmentVideo Content CreationMicrosoft OfficeAdobe ApplicationsArticulate StorylineRetail KnowledgeSocial Media DevelopmentCommunication SkillsCreativityDetail Oriented

Required

Bachelor's Degree

Minimum of 1 year of experience in design, retail a plus

Outstanding written and verbal communication and presentation skills

Proficiency with Microsoft Office and Adobe applications

Video content creation and editing skills

Experience with Articulate Storyline a plus

Ability to prioritize in a fast-paced work environment, pivot quickly based on changing business needs, manage time appropriately, and remain composed under pressure

Demonstrated ability to multi-task and meet deadlines