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Skullcandy Inc. · 1 month ago

Sales Operation Analyst

Park City, UT

Full-time

Hybrid

Entry Level

1+ years exp

Skullcandy is seeking a Sales Operations Analyst to ensure the seamless operation of sales processes and customer service. The role involves data analysis to support decision-making and managing order management performance for an assigned book of business.

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Culture & Values

Responsibilities

Own order management performance and process for an assigned book of business; minimize any order discrepancies and ensure products ship in a timely and accurate manner

Facilitate cross-functional alignment on sales plans; report status to sales plans

Work closely with the customer and supply chain teams to identify fulfillment and product availability schedules

Identify allocation concerns and manage consequences of supply shortages by optimizing profitability, service level, and customer or brand implication

Ensure forecast, inventory and all aspects of your book of business run smoothly to guarantee a strong customer experience for our retailers

Understand, maintain and report out a dashboard with WOS, sell-through, forecast accuracy, and all other analytics to ensure we are servicing our customers in the most aligned, profitable way

Qualification

Data analysisSAPSupply chain experienceCustomer forecastingMicrosoft OfficeAnalytical skillsEntrepreneurial mindsetCommunication skills

Required

1-3 years of experience in supply chain, retail operations, customer service, or logistics. Preference given to those with experience in consumer-packaged goods

Proficiency in interpreting customer forecasts and sell-through data

Understanding of sales operation cycles, including customer forecasting, purchase orders, sales orders, allocations, 3PL fulfillment, and billing

Experience with SAP or other ERP systems

Ability to quickly summarize and articulate complex situations

Strong analytical skills and the ability to manage multiple priorities without day-to-day management

Proficiency with Microsoft Office

An entrepreneurial mindset and a drive to contribute to the success of the organization