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IMG (International Medical Group) · 1 day ago

Implementation Analyst

United States

Full-time

Remote

Entry Level

1+ years exp

IMG (International Medical Group) is one of the world's top International Medical Insurance companies, dedicated to providing global peace of mind for travelers. The Implementation Analyst is responsible for managing implementation efforts, defining scope, coordinating resources, and ensuring timely delivery while collaborating with cross-functional teams.

Insurance

No H1B

Responsibilities

Review assigned implementation requests and work with cross-functional implementation teams to define scope, objectives, and deliverables

Lead breakdown of implementation efforts into actionable tasks and timelines

Track progress of implementation tasks and ensure alignment with project timelines

Coordinate across departments to ensure smooth execution and handoffs

Monitor risks and issues, escalating as needed to ensure resolution

Maintain documentation of project activities, decisions, and changes

Facilitate regular status updates with stakeholders and team members and serve as the primary point of contact for assigned implementations

Coordinate with IT resources to move requirements through to production; support the resolution of production issues

Conduct post-implementation reviews to identify lessons learned and improvement opportunities

Archive project materials and update internal systems as needed

Review implementation standard operating procedures and work instructions to ensure quality and process adherence

Collaborate with EPMO leadership, project management, and cross-departmental teams to allocate resources and track utilization for assigned projects and implementations

Ensure timely communication with the Manager, Systems Configuration regarding status of all work being performed

Qualification

Project coordinationBusiness analysisProject management toolsMicrosoft Office SuiteSoftware development methodologiesAnalytical skillsCustomer-orientedCommunication skillsOrganizational skills

Required

Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)

Minimum 1 year of experience in project coordination, implementation, or business analysis

Proven ability to lead and complete projects through collaboration with others, including coaching, mentoring, and driving team performance in group settings

Highly organized, self-motivated, and customer-oriented, with the ability to work independently and within cross-functional teams

Skilled in bridging the gap between business operations and technology across cross-functional initiatives

Comfortable working in a fast-paced, multi-tasking environment

Strong analytical, written, verbal, and documentation skills

Familiarity with various software development methodologies, including Waterfall, Iterative, and Agile

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Visio) and SharePoint

Strong organizational and communication skills

Experience with project management tools and methodologies

Ability to manage multiple priorities independently

Preferred

B.S. or B.A. in Information Technology, Computer Science, or a related field

Project management or business analysis certification

Benefits

Comprehensive benefits package including Medical/RX/Dental/Vision insurance

401k Plan with company match

Paid Time Off and Company Paid Holidays

Casual dress environment

Tuition Reimbursement

Company

IMG (International Medical Group)

IMG, a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990.

Founded in 1989

Indianapolis, Indiana, USA

501-1000 employees