American Eagle Financial Credit Union · 1 day ago
Teller (Member Account Rep)
Bloomfield, CT
Full-time
Onsite
Entry Level
1+ years expAmerican Eagle Financial Credit Union is a purpose-driven organization focused on enriching lives and creating financial freedom. The Member Account Representative role involves providing personalized support to members, assisting with transactions, and fostering positive relationships to enhance their financial experience.
BankingConsultingFinanceFinancial ServicesInsurance
Responsibilities
Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members
Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction
Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience
Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance
Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling
Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience
Represent the credit union at sponsored community events to promote positive engagement
Participate in volunteer activities within the local community to support and enhance the credit union’s presence
Qualification
Required
Minimum of one year in a previous customer service role
High School Diploma/GED
Service oriented
Empathetic and inclusive
Solutions minded
Reliable and flexible
Maintain a polite and professional demeanor in all communications
Engage in active listening during interactions with members
Make sales referrals and suggest alternative self-service options
Processing a variety of transactions accurately and efficiently
Adhere to balancing standards and follow security procedures for cash handling
Leverage digital tools to enhance member engagement
Represent the credit union at sponsored community events
Participate in volunteer activities within the local community
Benefits
Individual development plans
Educational reimbursement
Job shadowing across departments
Hands-on leadership practice through specialized trainings
Company
American Eagle Financial Credit Union
Our Mission: Enriching the lives of our members and communities to create a world where Financial Freedom is a reality.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Howard Brady
President & CEO
Recent News
2025-12-10
thefly.com
2025-12-04
Company data provided by crunchbase