Blossom · 3 weeks ago
Lead Implementations Support Engineer
United States
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expBlossom is seeking a Lead Implementations Support Engineer responsible for the technical delivery of new client cooperatives into their platforms. The role involves leading and mentoring the Implementations team, ensuring successful onboarding, data migration, and system setup while serving as the primary technical escalation point during implementations.
BankingFinanceFinancial Services
Responsibilities
Own the technical onboarding lifecycle for new cooperatives, from kickoff through go-live and hyper-care support
Lead data migration activities from external cores or digital banking providers into Blossom, ensuring completeness, accuracy, and integrity
Design, execute, and continually improve ETL processes and reconciliation controls for large-scale data loads
Perform and approve system setup and configuration to enable new clients to operate live on Blossom
Serve as the primary technical resource and escalation point for implementation-related incidents and blockers
Develop, standardize, and automate repeatable migration and setup workflows to improve speed, reliability, and consistency
Coordinate with Product, Engineering, DevOps, and Customer Success to align timelines, dependencies, and technical requirements
Lead technical reviews, validate readiness criteria, and ensure best practices are followed across implementations
Produce and maintain comprehensive implementation documentation, playbooks, and client-specific runbooks
Identify risks early, define mitigation and rollback plans, and communicate status clearly to stakeholders
Stay current on platform updates and ensure implementation practices evolve accordingly
Perform other related duties as assigned
Qualification
Required
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to explain complex technical concepts to technical and non-technical audiences
Proven analytical, troubleshooting, and problem-solving skills in high-impact delivery environments
Expert proficiency in PostgreSQL and MySQL, including complex querying, data validation, and migration support
Strong knowledge of ETL development and automation for data migrations and transformations
Solid proficiency in JavaScript and Java, with the ability to understand and support core platform services and tools
Familiarity with mobile application publishing processes for Android and iOS
Ability to automate repetitive tasks and build reliable internal tools to support onboarding efficiency
Strong organizational and time-management skills, with a delivery-focused mindset
Bachelor's degree in Computer Science or a related field, or equivalent professional experience, required
At least 5 years of software engineering or systems implementation experience, including 1+ year of technical leadership
3+ years of experience working with data migrations, ETL processes, and database support in production environments
2+ years contributing to or supporting Java and JavaScript-based systems
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds occasionally
Preferred
Experience in financial services, fintech, or core banking implementations preferred
Knowledge of financial systems, cooperative banking operations, or similar regulated environments is a plus
Company
Blossom
Blossom is a fintech platform that offers digital banking solutions.
201-500 employees
H1B Sponsorship
Blossom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$3.35M2024-05-13Undisclosed· $3.35M
Company data provided by crunchbase