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Franklin Energy · 2 days ago

Commercial and Industrial - Energy Advisor II

New Hampshire, United States

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Franklin Energy is dedicated to driving the transition to net-zero carbon economies, providing top-tier energy efficiency and grid optimization programs. The Energy Advisor II will provide expert advice and coordination for energy efficiency services directly to homeowners and utility customers, promoting energy-saving products and identifying opportunities for improvement.

EnergyRenewable Energy

Responsibilities

Direct installation of energy saving products as directed by program management

Adhering to the safety requirements of the organization and the utility client

Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory

Understand and implement the company’s Sales Process, including but not limited to:

Make outbound calls to existing customers to meet assigned energy saving targets

Initiate new business with new customers through business-to-business efforts

Manage field time effectively with customer, Trade Ally and program stakeholder visits

Develop and deliver presentations to create awareness about the program

Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion

Work with utility customers to provide energy efficiency and the business activities of its customers

Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required

Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing

Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required

Maintain professional appearance and behavior appropriate for a representative of our organization and the utility

Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility

Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year

When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager

Assist Program Manager in the training of new team members

Lead presentations promoting energy efficiency programs for targeted groups

Assist customers through the rebate application process

Install energy efficiency products in tenant units and building common areas

All other duties as assigned

Qualification

Energy efficiencyHVAC designCustomer serviceData analysisMicrosoft OfficeOrganizedSelf-motivatedEffective communicationTeam collaborationAdaptability

Required

Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered

3 – 5 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience

Previous experience managing staff performing proactive customer outreach activities

2 – 3 years of experience in energy efficiency and/or energy modeling

Previous customer service, sales, or marketing experience

Must be self-motivated, organized and have ability to prioritize workload

Must be flexible to handle a wide variety and work at a fast pace

Ability to adapt to changing environment in the program when required

Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook

Strong data entry skills in entering information in tracking systems/databases

Ability to communicate effectively, both verbally and in writing with customers, clients and employees

Ability to analyze and interpret data and solve practical problems

Knowledge of mathematical concepts such as fractions, percentages and ratios

Committed to diversity and inclusion

Reliable transportation

Valid driver's license

Company

Franklin Energy

Glassdoor3.9

Franklin Energy delivers end-to-end sustainability solutions through a portfolio of intelligent products and services that lower energy costs, reduce carbon and waste, and grow stronger communities and local economies.

Founded in 1994

Port Washington, Wisconsin, USA

1001-5000 employees