Midland Credit Management, an Encore Capital Group Company · 1 month ago
Vendor Specialist
Midland Credit Management, part of Encore Capital Group, is seeking a Vendor Specialist to act as a liaison between the company and law firms. The role involves ensuring process adherence, account analysis, and training law firms to enhance performance.
Financial Services
Responsibilities
Ensure all outsourced accounts are handled accurately
Promote internal and external relationships with law firms and internal partners
Act as a subject matter expert for one or more business entities
Improve operational procedures to increase efficiency and profitability
Provide regular tracking and reporting into daily processes and/or financial performance
Perform other duties, as assigned
Qualification
Required
Current authorization to work in the United States on a full-time basis
High School Diploma
1-2 years customer service or clerical experience
Experience using Microsoft Office
Strong written and verbal communication skills
Ability to process Data Entry
Ability to work in a team
Problem solving skills
Preferred
Associate's degree
Experience in a customer-facing role and/or the legal field
Knowledge of Salesforce
Benefits
Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Company
Midland Credit Management, an Encore Capital Group Company
Established in 1953, Midland Credit Management, Inc.
Funding
Current Stage
Late StageLeadership Team
Recent News
Encore Capital Group, Inc.
2025-07-31
2025-03-20
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