Advocate Health Care · 3 weeks ago
Communication Operations & Optimization, Sr. Specialist (Technology and Innovation)
Oak Brook, IL
Full-time
Onsite
Senior Level
$43/hr - $64/hr
5+ years expAdvocate Health Care is focused on enhancing internal communications through innovative strategies. The Communication Operations & Optimization, Sr. Specialist will support the implementation of scalable communication processes, manage content development, and utilize AI-driven strategies for effective message targeting and distribution.
Clinical TrialsDeliveryHealth Care
Responsibilities
Support the execution of Advocate Health’s internal communications content strategy, in line with the wider internal communications strategy and business strategy and priorities
Support the tech-focused drivers of the communications strategy, including the integration and evolution of intranet-style platforms, the building and maintenance of SharePoint sites to serve the strategy and the platform crosswalk strategy that drives audience management
Executes the processes in place to plan, produce, govern and measure communications content across multiple teams and platforms
Implements the governance and segmentation of distribution lists to ensure targeted and efficient communication and partner with IT and data teams to maintain clean, up-to-date audience data and access controls
Integrates the use of AI tools and innovative solutions to improve message targeting, personalization and performance tracking
Support experimentation with new technologies to enhance message delivery and audience reach
Execute on the centralized "air traffic control" function to coordinate timing, relevance and frequency of messages
Gather and report out on success metrics, making recommendations for continued improvement
Execute on the reimagined intranet and internal digital communications strategy
Qualification
Required
Bachelor's degree in communications, journalism, public relations, marketing, advertising or other business-related field, or bachelor's degree combined with relevant experience
Typically requires 5 years of experience in Communications, Marketing, Journalism or other business-related field, including experience with formulating and executing comprehensive communications strategies
A strategic thinker and creative problem-solver with a track record in internal communications, with a particular focus on reaching diverse audiences with varying levels of access to company-sponsored information
Ability to think big picture to foresee reputational risks and opportunities and zoom into critical details, nuances and variables to inform internal communications strategies and responses
Comfortable working across departments and businesses to bring a calm demeanor and coordinated approach to company issues, balancing competing perspectives and the needs of stakeholders at all levels
Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Ability to think critically, understand complex concepts, synthesize information and create clarity to support sound decision-making
Specific experience and strong record of success in understanding the environment, identifying opportunities, designing solutions and aligning action to drive performance
Highly strategic with a demonstrated track record in assessing complex, competitive issues and situations and in developing related initiatives in partnership with other stakeholders to drive business results
Thrives in a fast-paced environment, having a change mindset and comfortable navigating ambiguity
Strong communication skills, including presentation creation and delivery, with the ability to inspire and influence others
Excellent oral and written communications, executive presence and relationship development skills
Collaborate with other teams within the organization to ensure that consumer and employee insights are integrated into decision-making processes
Manage resources and timelines, ensuring efficiency and effectiveness of internal communications activities
Company
Advocate Health Care
Advocate Health Care is an integrated healthcare delivery system based in Illinois, United States.
10001+ employees
H1B Sponsorship
Advocate Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (9)
2023 (6)
2022 (16)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$18M2013-10-03Series Unknown· $18M
Leadership Team
Barbara Hancock
Executive Assistant to the President and Chief Operating Officer
David Rich
Clinical Practice Partner
Recent News
2025-10-10
Medical Xpress - latest medical and health news stories
2025-10-09
Chicago Tribune
2025-10-01
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