Apply on Employer Site

The University of Texas at Austin · 3 weeks ago

Benefits and Authorization Specialist

Austin, TX

Full-time

Onsite

Entry Level

2+ years exp

The University of Texas at Austin is seeking a Benefits and Authorization Specialist to support the Dell Medical School. This role is responsible for verifying patient insurance coverage, obtaining pre-authorizations, and providing financial assistance support to ensure patients receive necessary medical services.

Corporate TrainingEducationHigher EducationUniversities

Responsibilities

Verify patient insurance coverage and benefits for medical services

Communicate with insurance companies to confirm patient eligibility and coverage details

Provide patients with clear and accurate information regarding their benefits and financial responsibilities

Obtain prior authorizations for medical procedures and services as required by insurance providers

Track and follow up on pending authorizations to ensure timely approval

Maintain accurate records of authorization requests and approvals

Serve as a point of contact for patients regarding their insurance benefits and authorization status

Address patient inquiries and concerns with empathy and professionalism

Educate patients on their insurance plans and assist them in understanding their coverage

Work closely with healthcare providers to gather necessary documentation for authorization requests

Coordinate with medical staff to ensure all required information is submitted to insurance companies

Facilitate communication between providers and insurance companies to resolve any issues

Maintain detailed and accurate records of all patient interactions, benefits verifications, and authorization requests

Ensure compliance with all regulatory and organizational policies regarding patient information and documentation

Regularly update patient records in the electronic health record (EHR) system

Qualification

Insurance VerificationAuthorization ManagementMedical BillingPatient CommunicationEHR SystemHealthcare AdministrationEmpathyProfessionalism

Required

High School Diploma/GED

At least 2 year(s) of experience in healthcare setting, preferably in patient benefits, insurance verification, or authorization roles

Relevant education and experience may be substituted as appropriate

Preferred

Associate's Degree in healthcare administration, business, or a related field

At least 3 year(s) of experience in medical billing or insurance authorization

Certification in medical billing and coding (e.g., CPC, CPB)

Prior Authorization Certified Specialist (PACS) certification

Benefits

Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.