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Code for America · 2 hours ago

Associate Program Director

United States

Full-time

Remote

Senior Level

$109K/yr - $133K/yr

7+ years exp

Code for America believes in transforming government services through technology, aiming to create impactful solutions for communities. The Associate Program Director will lead project delivery, manage partnerships, and ensure alignment among cross-functional teams to execute strategies for digital service delivery.

LegalLegal TechNon ProfitOpen Source

No H1B

Responsibilities

Project Leadership

Delivery Accountability & Standards

Program Team Leadership

Partnership Management

People Management & Organizational Leadership

Other duties as assigned

Qualification

Public Benefits KnowledgeStakeholder EngagementProject LeadershipStrategic ThinkingCommunication SkillsAnalytical SkillsGovernment PartnershipsTechnical ExperienceCollaborationProblem Solving

Required

7+ years of experience leading complex projects in civic tech, consulting, government, or adjacent environments, with demonstrated accountability for delivery outcomes

Strong understanding of public benefits implementation and administration, particularly SNAP, WIC, Medicaid, EITC, CTC, or other anti-poverty programs

Proven track record of cross-sector stakeholder engagement (public, nonprofit, private), ideally including product development, data usage, policy, and collaborative implementation

Problem solver and strategic thinker who is comfortable using frameworks and data to help structure the team's thinking and solve multi-faceted problems

A compelling oral and written communicator with a can-do attitude, who is able to clearly explain concerns, reasoning, and decisions to internal teams and external partners

Thrives in a fast-paced environment, gravitates towards continuous change, and is able to change their mind based on new information or constructive feedback

Natural collaborator who values honesty and openness, builds relationships, seeks input, does not shy away from conflict, and facilitates decision-making

Passion for the Code for America mission and vision for digital service delivery, and strong and persuasive values for the role of user-centered technology in government

Deep commitment to transparency and fairness

Strong analytical and communication skills

Ability to work independently and collaboratively

Passion for government service improvement

Ability to thrive in ambiguity and work on under-defined challenges