Brunel · 1 day ago
Assistant It Manager
Little Rock, AR
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expBrunel is one of the largest welded line pipe manufacturers in North America, looking for an Assistant IT Manager to support mission-critical systems. The role involves overseeing IT infrastructure, managing a help desk team, supporting networking and system administration, and contributing to IT management.
ConsultingManagement ConsultingRecruiting
Hiring Manager
Kim Monteiro
Responsibilities
Manage, monitor, and troubleshoot the company’s IT systems, servers, and systems to ensure high availability and performance
Maintain LAN/WAN infrastructure, firewalls, VPNs, switches, and routers
Ensure proper data backup, recovery, and cybersecurity measures are in place
Supervise and mentor a small help desk team, ensuring timely resolution of user issues and support tickets
Develop standard operating procedures (SOPs) for common IT issues and train the team accordingly
Escalate complex issues and coordinate resolution with vendors or higher-level IT support
Provide first-line support for SAP users, coordinating with SAP consultants for issue resolution
Assist in user access management, reporting, and troubleshooting within SAP modules
Support integration of IT systems with SAP for smoother business operations
Assist in planning and execution of IT projects such as system upgrades, enhancements, cybersecurity initiatives, and SAP rollouts
Coordinate cross-functional teams, track milestones, and ensure timely completion
Prepare documentation and provide regular updates to the IT Manager and leadership team
Ensure IT policies, data security, and compliance standards are implemented and maintained
Maintain updated documentation of IT assets, processes, and diagrams
Support audits by providing necessary IT-related information and reports
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field
5–7 years of professional IT experience, with at least 2 years in a supervisory or lead role
Strong knowledge of IT networking (LAN/WAN, firewalls, VPN, Cisco/HP switches, etc.)
Hands-on experience managing IT help desk/support teams
Familiarity with SAP (user support, troubleshooting, and integration)
Exposure to IT management methodologies (Agile, Waterfall, etc.)
Knowledge of IT security standards and compliance practices
Leadership and team management skills with a collaborative approach
Strong problem-solving and troubleshooting abilities
Ability to manage multiple tasks and priorities simultaneously
Excellent communication and interpersonal skills
High integrity, attention to detail, and a proactive attitude
Company
Brunel
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent.
10001+ employees
H1B Sponsorship
Brunel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-04-01IPO
Recent News
Brunel International NV
2025-08-01
Brunel International NV
2025-05-10
GlobeNewswire News Room
2025-02-21
Company data provided by crunchbase