Medical City Healthcare ยท 1 day ago
PBX Operator
Fort Worth, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expMedical City Healthcare is an organization that invests in its team members, providing a supportive work environment. The PBX Operator role involves managing incoming calls, paging personnel, monitoring alarms, and maintaining communication systems while ensuring confidentiality and safety in the PBX area.
Health CareHospitalMedicalMental HealthOncology
Responsibilities
Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice
Provides the appropriate overhead paging and utilization of the Inforad paging software to page with internal pagers
Monitors all alarms located in PBX and notifies appropriate personnel as required. Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc. Identifies inconsistencies and opportunities for improvement and offers solutions to departmental processes
Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment
Assist with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of patient and organizational data
Attends all in-services and other training as made available. Participates on committees and special projects as made available or requested
Qualification
Required
Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice
Provides the appropriate overhead paging and utilization of the Inforad paging software to page with internal pagers
Monitors all alarms located in PBX and notifies appropriate personnel as required. Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc. Identifies inconsistencies and opportunities for improvement and offers solutions to departmental processes
Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment
Assist with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of patient and organizational data
Attends all in-services and other training as made available. Participates on committees and special projects as made available or requested
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Medical City Healthcare
Medical City Healthcare offers behavioral health care, mental health care, psychiatric services, and electroconvulsive therapy.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Krysla Karlix-Garduno
Chief Executive Officer
Recent News
Physical Rehabilitation Network
2025-11-20
Physical Rehabilitation Network
2025-10-15
Company data provided by crunchbase