Administrative Intern Patient Experience - Talent Acquisition - FT - Day jobs in United States
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Stormont Vail Health · 1 month ago

Administrative Intern Patient Experience - Talent Acquisition - FT - Day

Stormont Vail Health is a healthcare organization offering a Student Internship Program designed for students entering their senior year of an accredited bachelor's degree program. The role involves supporting departmental operations through administrative, analytical, and project-based tasks while gaining hands-on experience in a healthcare setting.

Health CareHospitalMedicalMental HealthPrimary and Urgent Care

Responsibilities

The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration
Uphold patient confidentiality and comply with HIPAA regulations
Participate in meetings and contribute to ongoing initiatives
Develops systems within all cost centers to monitor activity, volume, expenditures, and continually compares to budgeted projections
Actively participates in the budget process; responsible for summarizing department needs. Reports changes in a simplified manner in reports to both department directors and hospital fiscal and planning departments
Provides research and analysis of hospital, physician and non-acute aspects of the healthcare market
Maintain the databases used to provide the organization quantitative and qualitative data (Grievance System and the Patient Satisfaction Surveys)
Create and maintain spreadsheets and databases providing analysis and interpretation of data from experience division databases
Responsible for overseeing the Stormont Vail Patient Satisfaction survey process, including HCAHPS and CGCAHPS
Maintains good working relationship with vendors in the development of the survey instruments
Analyzes database results and assures distribution of reports to Operating Committee and Department Directors/Medical Directors on a timely and regular basis
Generate materials for retreats, performs analysis and compiles information regarding the overall experience at Stormont Vail Health
Generate material to provide to providers regarding their practice/patient satisfaction survey results
Provide assistance in conducting medical staff development plans including analyzing physician data
Ability to automate processes to more effectively and efficiently analyze large amounts of data
Development of written reports and frequently make oral presentations of analytic results to stakeholder groups
Communicate with Experience System Director internal and external customers informed on process of projects
Obtains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Refer to the appropriate department when a possible liability is introduced through the qualitative information (Risk, HIPAA, etc.)
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned

Qualification

Data AnalyticsMicrosoft Office SuiteHealthcare knowledgeReport writingAnalytical skillsProfessional conductCommunicationOrganizational skillsTime managementSelf-motivation

Required

Currently enrolled in a Bachelor's degree program at an accredited college or university in related field
Completion of at least junior-level coursework (typically 90 credit hours or equivalent)
Strong communication, organization, and analytical skills

Preferred

Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field
Ability to manage time effectively and work independently or collaboratively
Proficiency in Microsoft Office Suite or relevant tools
Full-time availability during the internship period
Professional conduct and accountability
Ability to translate complex data into usable reports and/or charts, graphs and written reports
Knowledge of medical staff development planning processes and report writing
Knowledge of survey tools, survey creation, analysis and distribution
Ability to self-motivate, organize own work and juggle multiple priorities to produce accurate analyses
Ability to comply with confidentiality

Company

Stormont Vail Health

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Stormont Vail Hospital provides primary care, pediatric care, mental health express care clinic services.

Funding

Current Stage
Late Stage
Total Funding
$0.22M
Key Investors
Kansas Department of Commerce
2023-06-20Grant· $0.22M

Leadership Team

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Maynard Oliverius
Health system CEO (retired)
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Randy Peterson
President/CEO
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Company data provided by crunchbase