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JEGS Performance · 3 weeks ago

Retail High Performance Parts Sales - Full-Time

Delaware, Delaware, OH, US

Full-time

Onsite

New Grad, Entry Level

JEGS Performance is a leader in the after-market distribution of high-performance automotive parts and accessories. They are seeking a Retail High-Performance Parts Sales Associate to assist customers at their retail location in Columbus, OH, and their Will Call Department in Delaware, OH, focusing on customer service and sales of automotive parts.

E-CommerceReal EstateRetail

Responsibilities

A successful Retail Sales Associate performs the job duties below as well as other duties as assigned

Greets customers and answers inbound calls from customers

Listen with understanding to customer needs and be able to clearly communicate technical knowledge to produce sales

Troubleshoot car parts and problems with customers

Take orders from customers and input their automotive parts order into the system

Cashing out our retail customers using our computerized checkout process and package their orders

Shelf and display maintenance and straightening throughout the day

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Opening duties as needed to prepare the store and end-of-day closing duties as needed to prepare the store for the next day

Keep merchandise return ratio at an acceptable level

Restock merchandise

Work directly with vendors to quote custom/new parts for customers

Upsell/remind customers of additional tools needed to install parts

Meet or exceed all performance metrics

Other duties as assigned

Qualification

High-performance automotive parts knowledgeCustomer service experienceSales environment experienceASE CertificationBasic PC skillsSolid math skillsProfessional demeanorVerbal communicationWork ethicCustomer focus mindset

Required

Previous customer service, retail or call center experience

High-performance automotive parts knowledge is required

Professional demeanor

Strong verbal communication skills

Basic PC skills

Solid math skills

Passionate desire to help customers

Friendly, approachable demeanor

Strong work ethic

Strong customer focus mindset, moderate proficiencies in consulting/advising customers, answering inquiries and providing informative information/resolutions and managing difficult situations with customers

Must pass automotive knowledge assessment prior to hire

Ability to stand for long periods of time (100%)

Must be able to lift up 50 pounds