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Trivium Life Services · 1 day ago

Program Manager

Bradford, VT

Full-time

Onsite

Senior Level

5+ years exp

Trivium Life Services is a company focused on providing quality care and support in the human services field. They are seeking a Program Manager to oversee staff performance, ensure compliance with state regulations, and collaborate with clinical teams to deliver effective residential care. The role requires strong interpersonal skills and the ability to manage various responsibilities within a therapeutic environment.

Health CareNon ProfitTherapeutics

Responsibilities

To model a positive, respectful, accepting, and enthusiastic attitude at all times

To understand, mediate and resolve staff issues through written and oral communication

Oversee and ensure the completion of job performance evaluations for all staff within supervision area providing for growth and development. Monitor and ensure that ongoing supervision is provided to each employee in assigned programs

Maintain a safe and therapeutic environment by developing relationships with staff and residents, assessing acute resident needs, and providing staff with the skills to develop and execute appropriate responses

Creation and implementation of Residential Care Plans as well as timed reviews

Ensure the home complies with all state regulations and participate in any state inspections

Manage the staff schedule and all staff coverage decisions

Act as primary on-call person

Properly document all activities, meetings and occurrences with both staff and residents

Collaborate with physicians, nurses and pharmacies to ensure all medications are properly documented, procured and administered

Lead house meetings and offer guidance and direction to staff

Communicate with family members as necessary stakeholders

Identify potential problem areas within the organization and work to develop solutions

Participate in organizational meetings, special projects, and other related duties for the organization

Research, interview and choose best staff candidates, retain, and grow ongoing staff, discipline, and terminate staff as required all with administrative approval

Collaborate with the clinical team to ensure proper residential care of clients

Collaborate with other program managers on innovative solutions

Collaborate with administration on all physical aspects of the home to maintain comfort and safety. Including proper maintenance of the physical residence

Ensure all dietary needs for each client are in concurrence with physician's orders

Perform additional negotiated duties delegated by the Market Director

Duties are performed under the direction of the Market Director

Regular and consistent attendance per an established schedule

Other duties as assigned by supervisory personnel

To perform the Program Manager job successfully, the individual must be able to perform each essential responsibility satisfactorily

Qualification

Human services experienceManagement experienceCrisis responseEvidence-based practicesInterpersonal skillsCoachingCommunicationProblem-solvingTeam playerDetail orientedPositive attitudeOrganizational skillsConfidentiality