This job has closed.

Bankers Life · 3 weeks ago

Branch Office Administrator (Part Time)

Miami, FL

Part-time

Onsite

Entry Level

2+ years exp

Bankers Life is a Fortune 500 company committed to diversity and inclusion, seeking a Branch Office Administrator to assist the field management team with daily operations. The role involves providing administrative support, ensuring compliance, and managing social media and recruitment efforts.

CrowdfundingFinancial Services

Hiring Manager

Jason Hickman

Responsibilities

Provides friendly and approachable services to visitors, employees, agents and customers. Answers phone calls and directs customers to licensed agents, as needed

Responds to general customer questions, complaints, and service-related questions

Distributes branch office mail and prepares outgoing mail; monitors general email box and routes accordingly

Processes and scans applications

Provides pending business support and follow through (gathering records, applications completion, & missing items)

Creates/Exports reports from various systems for management

Processes expenses and reimbursements

Ensures office equipment is in working order

Ensures sales supplies are stocked and current

Coordinates off-site meetings and venues, as well as related logistics

General office duties: ordering supplies, billing, faxing, filling, & data entry

May perform additional duties as assigned

Provides administrative support and tracking for all branch office and compliance training sessions

Assists the Managing Director with completing compliance audit requests

Provides reporting to management on sales training completion

Ensures branch office follows proper procedures and protocols

Prepares branch for compliance audits

Manage social media to consistently promote local office and influence recruitment efforts (Instagram, TikTok, Facebook, etc.)

Create engaging and shareable content, including images, videos, and infographics

Stay up-to-date on the latest social media trends and best practices

Recruit and manage candidates through various platforms (LinkedIn, Indeed, Avature, etc.)

Call candidates to schedule them for interviews

Provide weekly follow-up to check on agent exam/licensing progress

Update recruiting reports on an ongoing basis

Qualification

MS Office proficiencySocial media managementApplication processing systemsCustomer service experienceCommunication skillsResearchAnalysisResponsive to shifting needsAttention to detail