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The Hartford · 1 month ago

Group Reinsurance Plus Consultant, Product Delivery

Hartford, CT

Full-time

Hybrid

Senior Level

$82K/yr - $123K/yr

5+ years exp

The Hartford is an insurance company dedicated to making a difference and helping others achieve their goals. The Consultant, Product Delivery plays a key role in the Group Reinsurance Plus Compliance & Client Operations team, acting as a subject matter expert in compliance and product development, leading initiatives and providing strategic support to internal teams and reinsurance customers.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Lead and support product development efforts, including drafting policy form language and advising on plan design standards

Manage state filings and ensure alignment with regulatory requirements

Provide compliance guidance and support for policy issuance and certificate fulfillment

Support quality management program for policy issuance

Research and respond to compliance and contract-related inquiries

Disseminate legislative alerts and updates to GRP’s customers and internal stakeholders

Support regulatory reporting initiatives for The Hartford and GRP’s customers

Draft and review reinsurance contracts

Draft policy forms and associated variability in accordance with administrative capabilities, risk considerations, client request and market need

Research state product regulations and draft state-specific forms accordingly

Partner with clients, underwriting, actuarial, CCST and claims to develop customized solutions including single case filing to meet client and market requests

Prepare and file forms/rates on clients’ behalf, including state-specific forms

Consult with clients upon request

Research, draft, and submit objection responses

Document filing outcomes for internal and client use

Collaborate with client and internal resources to develop and document product go-to-market standards

Support the build of certificate fulfillment capabilities within GRP as well as client capabilities, including:

Partner with internal resources to build in-house capabilities to produce policy and certificate documents based on sold plan information and approved filing; oversee day-to-day execution and provide consultation for complex plans

Guide clients to set up certificate fulfillment systems, e.g. building rules and logic to ensure the correct provisions and state variations display in issued policies/certificates; provide tools to clients to enable accurate policy/certificate fulfillment

Conduct proactive and/or random quality reviews for clients and internal resources according to established criteria

Provide meaningful, actionable feedback regarding quality management

Engage teammates and clients in root cause analysis to drive improvements in certificate quality

Provide timely, accurate compliance consultation to varied constituents including underwriting, claims, CCST, actuarial, clients, on topics including

Conduct reviews of client marketing materials per contractual terms

Facilitate EB Compliance Ad Review for GRP’s marketing materials

Partner with business areas and counsel to draft agreements to memorialize GRP’s arrangements and protect our business including:

Support various compliance initiatives as needs arise including:

Prepare and distribute legislative alerts

Facilitate internal communications and action plans to implement regulatory changes

Lead GRP response to client security audits, regulator inquiries, market conduct, and EB regulatory reporting

Support complaint response for complex claims as requested by Claim Specialists or legal

Partner with Litigation Manager to support resolution of litigated claims

Qualification

Group employee benefitsRegulatory complianceState filingsReinsurance experienceAnalytical skillsCommunication skillsLeadership skillsOrganizational skillsNegotiation skills

Required

5+ years' group employee benefits product & regulatory compliance experience; reinsurance experience a plus

2 years' experience preparing state filings, including SERFF

Strong knowledge of group and voluntary insurance products, including Life, Disability, AD&D, Accident, Critical Illness, Hospital Indemnity, and state paid leave, including applicable state and federal laws and regulations

Exceptional written and verbal communication skills, with the ability to convey complex information clearly and effectively

Proven ability to build strong relationships and influence cross-functional teams

Excellent analytical, research and problem-solving capabilities, especially when navigating unclear or evolving requirements

Demonstrated ability to work independently with minimal supervision, exercising sound judgment and knowing when to consult with others on complex issues

Comfortable operating in a fast-paced environment with shifting priorities and limited structure

Strong leadership and negotiation skills, which a proactive approach to driving initiatives forward

Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously

Proven track record of collaborating across teams (e.g., underwriting, actuarial, claims, legal, and client services)