Array Technologies · 1 day ago
Technical Support Specialist
Chandler, AZ
Full-time
Onsite
Mid Level
3+ years expArray Technologies is a company focused on IT support and infrastructure. The Technical Support Specialist will provide first-line assistance to employees for technical issues, manage support requests, and assist with IT projects while maintaining documentation and inventory.
EnergyInformation TechnologyManufacturingSolar
Responsibilities
Act as the first line of support for incoming technical problems/issues
Assist with troubleshooting peripherals such as monitors, printers, etc
Support AV equipment and conference room equipment
Assist with IT projects as needed
Create documentation for knowledge base system
Help maintain IT equipment inventory
Manage and track technical support requests
Participate in occasional after-hours technical support
Provide input to enhance our technical support needs
Attend and participate in regular department meetings
Ability to lift up to 50lbs
Perform other duties as assigned
Qualification
Required
Associate's degree in information systems or relevant experience
3+ years of experience with Windows
3+ years of IT Support utilizing ticketing systems
3+ years of experience with Microsoft Office
1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine
1+ years of experience supporting conference room equipment and corporate printers
Preferred
Bachelors' degree in information systems or relevant experience
Active Directory and Office 365 experience
Ability to foster professional relationships with end-users, management, and executives
Passion for continually developing technical skills
Commitment to promoting a high standard of customer service
Ability to work across multiple organizations in a fast paced, smaller company environment
Benefits
Competitive compensation
Benefits
Wellness programs
Company
Array Technologies
Array Technologies is a manufacturing company that provides solar tracker solutions for companies and businesses.
1001-5000 employees
H1B Sponsorship
Array Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (10)
2022 (6)
2021 (7)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$834.1MKey Investors
Blackstone Energy Partners
2025-06-24Post Ipo Debt· $334.1M
2021-08-11Post Ipo Equity· $500M
2021-03-18Post Ipo Secondary
Leadership Team
Neil Manning
President & Chief Operating Officer
Héctor Sánchez Ruiz
Vice President of Sales EMEA
Recent News
2026-01-06
2026-01-02
Company data provided by crunchbase