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First United Bank · 1 day ago

Fraud Specialist III

Plano, TX

Full-time

Onsite

Mid, Senior Level

4+ years exp

First United Bank is seeking a Fraud Specialist III to join their fraud risk management team. This role involves providing expertise in fraud risk management, assisting with regulatory reporting, and mentoring junior staff while managing various fraud-related tasks and projects.

BankingFinancial ServicesInsuranceLending

Responsibilities

Acts as Subject Matter Expert ("SME”) on various intra- and inter- departmental fraud risk management projects, initiatives, and control enhancement efforts

Manages and continuously improves the 2LOD Risk and Control Self-Assessment, inclusive of the annual Fraud and Identity Theft Red Flag Risk Assessment

Assists in the quality review of various fraud-related deliverables, including but not limited to automated transaction alerts, investigations, and Suspicious Activity Reports (“SARs”)

Assists in updating and maintaining Fraud policies and procedures to maintain compliance with existing requirements along with new and emerging risk to ensure an efficient and well-organized program

Tracks, reconciles, and reports fraud-related losses and recoveries for various levels of management

Assists in liaising with federal and state examiners, internal audit, compliance testing, and/or quality control as needed

Researches, analyzes, and investigates customer account behavior daily for potential fraud and suspicious activity from system-generated alerts and referrals escalated by other departments; tracks trends and detects unusual activity or behavior; determines if transactions are fraudulent and/or suspicious in nature such as deposit fraud, check fraud, online account takeover, wire fraud, ACH fraud, etc

Serves as mentor and trains junior staff in investigations related to fraud and recoveries

Serves as subject matter expert for Community Bank staff on fraudulent transactions and emerging fraud risk

Conducts and drives team meetings when necessary to report on the status of alerts, investigations, and other items deemed important by management

Responds to inquiries or refers inquiries to the appropriate person and exhibits the necessary follow-through with customers and/or staff involved

Conducts training of personnel in various fraud topics

Assumes responsibility for various department functions in the absence of staff members or in overload situations

Maintains up-to-date knowledge of applicable fraud trends, common industry practices and fraud monitoring, detection, and/or interdiction software

Completes all required compliance courses on a yearly basis

Adheres to all First United Policies and Procedures

Dresses professionally

Qualification

Fraud risk managementFraud investigationsACAMS certificationCFE certificationCRCM certificationRegulatory reportingFraud mitigation strategiesMicrosoft Office proficiencyInvestigative skillsCommunicationConfidentiality standardsTeam collaboration

Required

High School Diploma or GED required

ACAMS, CFE, CRCM Certification and/or credible equivalent required

Minimum 4 - 8 years of fraud risk management, fraud prevention and/or fraud investigations experience required

Expert industry knowledge of fraud mitigation and interdiction strategies, regulatory reporting requirements, and liaising with law enforcement required

Must be an excellent communicator with the ability to professionally interface (both orally and in writing) with Management and Team members, State and Federal regulators and officials, and business partners

Ability to work with highly-confidential and sensitive business information and to maintain high standards of confidentiality related thereto

Proficient in Microsoft Office or similar software programs

Must possess a high level of initiative and a natural investigative demeanor

Ability to work independently and in a team environment to achieve department goals and objectives consistent with First United's standards of excellence

Must be comfortable managing multiple and/or shifting priorities, and produce professional and accurate work product, sometimes under time constraints

Must possess the desire and ability to grow as a subject matter expert in all aspects of fraud risk management