North Hill Needham Inc. · 1 month ago
RECEPTIONIST PART-TIME M-F-SAT 11:30AM-8PM
Needham, MA
Full-time, Part-time
Onsite
Entry Level
$20/hr - $20/hr
2+ years expNorth Hill Needham Inc. is a not-for-profit senior living community that has been providing vibrant living opportunities for over 40 years. They are seeking a part-time Receptionist responsible for greeting and assisting residents, guests, and team members while managing incoming calls and providing direction within the community.
Assisted LivingCommunitiesHealth Care
Responsibilities
Greets all Residents, Team Members, and guests in a professional manner and directs to the appropriate location, serving as the initial contact and resource for the community
Answers incoming telephone calls in a cheerful manner, determines purpose of callers, and forwards calls to appropriate personnel or department
Performs all duties and responsibilities with a positive attitude
Receives inquiries and releases information in accordance with established policies and procedures
Assists with screening and registering visitors to the community
Notifies appropriate personnel if suspicious behavior is observed
Assists with the processing of work-orders for Residents. Ensures that the information is communicated to correct department
Maintains Campus Calendar Production and Distribution
Maintains and sorts assigned mail for the mailroom
Supports guest room reservation system and check-ins
Assists with scheduling Resident transportation to include doctor’s visits and events
Deliver a memorable first impression of hospitality
Maintains a high-level of communication and feedback to ensure all information is passed on in a timely manner
Communicates any challenges, complaints or service difficulties to immediate supervisor
Meets department uniform, appearance and grooming requirements
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment
Qualification
Required
High School diploma or equivalent
Minimum of two (2) years' experience in guests services preferred
Strong communication skills with an outgoing personality and willingness to engage with Residents
Benefits
Free meals
Free parking
Free on-site fitness center
State-of-the-art work environment
Employee referral program
Health & Dental Benefits
401(k) with company match
Career Development Training
Tuition Reimbursement
Company
North Hill Needham Inc.
Since 1984, North Hill has been recognized as the leader in Massachusetts senior living, providing exceptional environments, luxurious residences and innovative opportunities for vibrant living.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase