Restoration 1 of Texas Hill Country ยท 1 month ago
Restoration Claims Coordinator
San Antonio, TX
Full-time
Onsite
Entry, Mid Level
2+ years expRestoration 1 of Texas Hill Country is a locally owned company specializing in remediation and mitigation services for properties affected by various damages. They are seeking a highly skilled Project / Claims Coordinator to manage client communications, coordinate projects, and ensure the accuracy of project documentation.
Consumer Services
Responsibilities
Act as the primary point of contact for clients throughout the restoration process
Ensure clear and effective communication with clients, addressing concerns and providing updates on project progress
Conduct regular follow-ups to ensure client satisfaction
Serve as the primary point of contact with external vendor representatives, insurance adjusters, and project managers
Assemble emergency services estimates
Complete and track contracts, invoices, submittals, and estimates
Provide timely project status updates to the Project Manager
Maintain project work schedules and files
Collect and audit production daily site reports
Organize and manage project documentation, including contracts, permits, and other relevant paperwork
Ensure that all project files are accurate, complete, and compliant with industry standards
Communicate effectively with adjusters and other stakeholders to streamline the claims process to ensure timely approvals and payments
Invoicing and collection calls
Qualification
Required
Minimum of 2 years of experience in property restoration as a project/claims coordinator
Skilled planner and highly organized with the ability to manage multiple tasks and deadlines
Strong written and verbal communication skills
Problem-solving and conflict resolution
Familiarity with insurance claims processes and procedures
Proven track record in project coordination within the property restoration industry
Detail-oriented with a commitment to delivering high-quality results
Ability to work collaboratively with a diverse team and adapt to changing priorities
Proficiency in Microsoft Office applications
Preferred
Xactimate experience - preferred but not mandatory
Bachelor's degree in a related field (preferred) or equivalent work experience
Benefits
Paid Sick Time
Paid Vacation
Paid Holiday
Cell phone stipend
401(k) matching
Company
Restoration 1 of Texas Hill Country
Restoration 1 of Texas Hill Country is known for handling fire, water, and mold damage every day.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase