Apply on Employer Site

Grainger · 1 week ago

Sales Operations Analyst

Lake Forest, IL

Full-time

Hybrid

Entry, Mid Level

$61K/yr - $102K/yr

2+ years exp

Grainger is a leading broad line distributor serving over 4.5 million customers worldwide. They are seeking a Sales Operations Analyst to manage sales commission processing, reporting, and case management for the North American Sales Compensation team, ensuring accurate calculations and effective communication with sales leadership.

HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management

Comp. & Benefits

No H1B

Responsibilities

Manage monthly commission processes for sales and other eligible team members. Ensure accurate calculations aligned with the commission plan, handle exception requests per policy, and provide training and guidance to leaders

Address inquiries and resolve commission-related cases promptly. Communicate regularly with sales leadership and process corrections or adjustments as needed

Evaluate and recommend actions on exception requests and escalations in partnership with sales leadership and compensation teams

Serve as a liaison across business functions and provide backup support for compensation metrics, reporting, accounting schedules, SOX compliance, and commission documentation

Develop and maintain business process documentation and desktop procedures for monthly/quarterly close, audits, and commission accounting tasks

Lead assigned projects, identify process improvement opportunities, and implement enhancements to tools and workflows

Plan and track activities to optimize commission processes, including goal setting, sales compensation, ROI analysis, and program sustainment

Facilitate communication between Sales Operations and field teams, applying problem-solving and strategic thinking to drive adoption

Partner effectively with stakeholders across functions, ensuring clear communication and alignment on initiatives

Qualification

Sales commission processingMicrosoft ExcelData analysisEnterprise data warehouseProject coordinationStandard work proceduresCommunication skillsTeam collaborationProblem-solving

Required

Bachelor's Degree or equivalent experience

2+ years experience administering sales commissions

Proficiency in Microsoft Applications functionality, specifically Excel (e.g. pivot tables, vlookups, advance formulas) and PowerPoint

Experience communicating and influencing different level audiences across an organization

Experience operating and optimizing automated sales commission systems to support accurate incentive processing

Experience analyzing data, identifying issues, and developing solutions

Experience coordinating projects and managing timelines with a focus on driving process improvements

Experience working collaboratively in a team environment, while fostering trust and building rapport

Experience creating standard work procedures

Preferred

Experience working with enterprise data warehouse systems (e.g. Teradata, SQL, Snowflake)

Benefits

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.

18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.

Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Company

Grainger

Glassdoor4.1

As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.

Founded in 1927

Savannah, Georgia, USA

10001+ employees