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ONCI · 1 month ago

Office Manager - New York

New York

Full-time

Hybrid

Mid Level

$65K/yr - $80K/yr

OakNorth is a company focused on reshaping business lending in the US, seeking an Office Manager to oversee daily office operations in New York. The role involves managing office logistics, supporting onboarding, and ensuring compliance with health and safety standards.

CreditFinancial ServicesSoftware

Responsibilities

Own the Front of House experience, ensuring a warm, professional welcome for guests and colleagues

Conduct new joiner office inductions, including health & safety, fire procedures, and workspace orientation

Manage courier services, mail handling, and general office logistics

Coordinate mail and document routing to the UK where required

Partner with OakNorth’s UK IT team to manage laptop provisioning, deactivation, and day-to-day IT support for the New York office

Coordinate onboarding and offboarding in collaboration with People Operations and IT

Maintain IT inventory, hardware tracking, and associated expenses

Manage office access cards, ensuring accurate records of issued and returned passes

Provide diary management and scheduling support where needed

Coordinate the secure sending of loan documentation to the storage custodian, following established guidance and controls

Ensure the office remains compliant with health and safety requirements and free from hazards

Carry out regular safety checks and liaise with building management

Maintain inspection records and incident logs

Act as the primary point of contact for all facilities matters

Manage external vendors including cleaners, maintenance providers, and plant care

Work closely with building management on repairs, access, and general upkeep

Maintain facilities documentation, including contracts, certifications, and maintenance logs

Build and manage a proactive maintenance schedule to minimise disruption

Provide regular updates to leadership on office operations, compliance, and issue resolution

Identify and implement improvements that enhance efficiency, employee experience, and collaboration between the New York and UK offices

Qualification

Office operations managementFacilities managementOnboarding coordinationIT supportHealthSafety complianceVendor managementDiary managementOrganisational skillsProblem-solving skillsAttention to detailCollaboration skills

Required

Proven experience managing office operations, facilities, and vendors

Strong organisational and problem-solving skills

Confidence working independently while collaborating closely with remote teams

Experience coordinating onboarding, IT logistics, and access management

High attention to detail and a proactive mindset

Preferred

Experience in financial services or a regulated environment is a strong advantage

Benefits

401k plan with Principal (ON match up to 4%)

Medical Care (managed through Insperity) - employees can add their family to their plan if needed

Dental & Vision bundle

Insperity Health Savings Account Program - this is a tax-advantaged employee benefit which can help manage health care costs by allowing employees to set aside some of their current earnings on a pretax basis for reimbursement of qualified health care expenses during the plan year

EAP

20 days Holiday

Company

ONCI

Glassdoor3.1

ONCI is a purpose-built commercial credit analysis platform that helps credit teams transform fragmented borrower data into strategic action and forward-looking control – giving them ownership of their data, metrics, and decisions.

Founded in 2015