Barnes Aerospace · 1 month ago
Contracts Performance Manager, North America CRO
United States
Full-time
Remote
Senior Level
5+ years expBarnes Aerospace is a company specializing in aerospace solutions, and they are seeking a Contracts Performance Manager to oversee contract negotiations and manage performance for CRO customers. The role involves ensuring adherence to contract terms, leading internal reviews, and coordinating with various departments to support contract lifecycle management.
AerospaceCustomer ServiceManufacturing
Responsibilities
Own contract negotiations in partnership with General Counsel and CRO Sales leaders
Establish and actively manage a performance management matrix for OEM agreements with CRO customers throughout the contract lifecycle containing all contractual obligations between the customer and the Barnes Aerospace businesses
Ensuring CRO customer adherence to contract terms to deliver the EBITDA approved with commercial strategy (e.g., PIE pass-through, annual escalations) and properly customer notification in accordance with the contract and internal Change Management process
Responsible for leading CRO customers contract monthly internal reviews with Customer Service Manager, Sales, and Pricing (e.g., Review LD’s, Internal Issues)
Analyze CRO contracts to build and drive implementation of Contract/Claim Management Strategy including management commercial risks and actions for EBITDA and cash generation
Own and launch CRO customers contract renewal activities through contract signature
Coordinate with Pricing and Commercial Finance to ensure deal accuracy and health with Sales and sites for CRO customers sales
Own the communication management process for strategic customer correspondence with CRO customers for the sites
Own contract reviews and approval workflows. Champion contract policy and procedure revisions as appropriate
Provide advice to the sites on specific key CRO customers issues (i.e. risks, contractual/claims activities, etc.)
Attend CRO customer reviews in conjunction with Customer Service to support contract reviews & commercial issues were feasible
Provide quote, proposal, and bid support for CRO customers sales to Sales Directors and Customer Service where required
Provide training on the necessary commercial and contractual knowledge and skills to the Customer Service Team members
Lead the management of claims and disputes in accordance with the Claim Management process and collaboration with site teams
Qualification
Required
5-7 years in CRO commercial or contracts roles in aerospace or high-tech manufacturing
Deep understanding of the full CRO contract lifecycle, from RFQ and proposal drafting through negotiation, execution, compliance, and renewal
Must have working experience with Contract Lifecycle Management (CLM) systems, Enterprise Resource Planning (ERP) tools, Salesforce, legal/commercial terminology, and escalation clauses
Ability to assess pricing structures, evaluate margins, and analyze contract profitability across the product lifecycle
Familiarity with pricing models, cost estimating, financial KPIs (e.g., EBITDAS), and tools like Excel or Power BI
Ability to translate CRO commercial language into actionable site-level plans
Strong CRO negotiation & risk management skills
Experienced in negotiating terms that reduce legal/financial exposure while maintaining customer relationships
Knowledge of contract law, liability, escalation language, and working with legal counsel
Strong attention to details and process rigor
Ability to manage complex, multi-year, contracts while ensuring compliance and accurate handoffs to operations and customer service
Ability to use tracking tools and document control protocols
Robust cross-functional Collaboration & communication skills
Able to coordinate with engineering, operations, sales, legal, and finance to align all stakeholders on contract terms
Experience working in matrixed environments, and project coordination
Travel requirement 25%
Bachelor's degree required
Preferred
MBA, or other advanced degree preferred
Company
Barnes Aerospace
Barnes Aerospace provides manufacturing solutions and comprehensive component repair services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Michael Mosley
Chief Executive Officer
Kathy Daudish
Vice President Engineering & Quality
Recent News
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