Applied Materials · 1 month ago
Operations Manager - (M4)
Boise,ID
Full-time
Onsite
Mid, Senior Level
$112K/yr - $154K/yrApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. The Operations Manager will supervise a team of customer engineers supporting Micron Technology’s R&D facility, focusing on customer relationship management, financial forecasting, and team leadership.
ElectronicsManufacturingSemiconductorSoftware
Responsibilities
Develop and/or maintain customer relationships with all relevant individuals
When restrictions are lifted, perform face to face interactions with customers management staff. Weekly tie offs with counterparts in applicable Fab to ensure Quarterly Business Review data is reconciled as needed
Manage, coach and directs all customer engineers in applicable Fab. Responsible for salary planning, career planning, corrective actions where necessary, establish objectives and performance appraisals. Give formal updates to all employees. Business, new hires, new products
Initiate reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability
Responsible for account planning with Account Sales and APM’s. Provides support plan for system sales and field engineering
Responsible for financial forecast for applicable Fab. Responsible for cost efficiency with the account measured by the financial result
Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification
Manages RMA procedure
Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers
Qualification
Required
Experience leading teams in challenging environments
History of cross functional experience working with BU/SBU/FSO teams to solve critical issues (NPI installation and qualification is a plus)
Demonstrate exceptional communication skills. Able to work well with internal and external teams
Comprehensive knowledge of P&L and QRAM programs
Knowledge of AGS dashboard and metric tracking
Understanding of CRM Passdown and expectations
Proven history of developing direct and eventual reports
Benefits
Comprehensive benefits package
Participation in a bonus and a stock award program
Company
Applied Materials
Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.
Founded in 1967
10001+ employees
H1B Sponsorship
Applied Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)
Funding
Current Stage
Public CompanyTotal Funding
$2.1BKey Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M
Leadership Team
Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
Tony Chiang, Ph.D
VP, CTO Applied AI
Recent News
2026-01-16
2026-01-16
2026-01-16
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