Evolution Parking and Guest Services · 4 weeks ago
Lead Valet Supervisor
Orlando, FL
Part-time
Onsite
Mid LevelEvolution Parking and Guest Services is dedicated to providing exceptional parking and guest services. The Valet Supervisor will ensure the safety and efficiency of parking guest vehicles while leading the valet staff and maintaining high customer service standards.
Hospitality
Responsibilities
Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
Creating schedules
Greet guests in a professional and friendly demeanor upon arrival and departure
Conduct Payroll for your site as well as revenue reconciliation
Hire and train new Valet staff members
Manage day to day operations
Deliver Forbes Travel Guide arrival and departure standards
Ensure valet attendants provide the highest level of customer service
Provide strong leadership and lead by example to enhance the team’s performance
Monitor and maintain efficient traffic flow throughout the valet staging area
Supervise valet operations and resolve issues in the absence of the Guest Service Manager
Retrieve and park vehicles in designated areas cautiously
Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform
Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location
Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures
Adhere to site specific safety and security procedures
Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles and ash urns
Ensure all keys are properly stowed in the key box
Report all accidents, incidents observed, potential hazard, and safety concerns to Guest Services Manager immediately
Other duties as assigned
Qualification
Required
Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
Creating schedules
Greet guests in a professional and friendly demeanor upon arrival and departure
Conduct Payroll for your site as well as revenue reconciliation
Hire and train new Valet staff members
Manage day to day operations
Deliver Forbes Travel Guide arrival and departure standards
Ensure valet attendants provide the highest level of customer service
Provide strong leadership and lead by example to enhance the team's performance
Monitor and maintain efficient traffic flow throughout the valet staging area
Supervise valet operations and resolve issues in the absence of the Guest Service Manager
Retrieve and park vehicles in designated areas cautiously
Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform
Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location
Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures
Adhere to site specific safety and security procedures
Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles and ash urns
Ensure all keys are properly stowed in the key box
Report all accidents, incidents observed, potential hazard, and safety concerns to Guest Services Manager immediately
Company
Evolution Parking and Guest Services
Evolution Parking and Guest Services is the only company in the United States that specializes in valet parking and front door hospitality services exclusively to the hotel and resort industry nationwide.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Malatin
Founder and CEO
Jeffrey Gatt
Chief Financial Officer
Company data provided by crunchbase