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Siemens Energy · 6 days ago

Cash Collection Analyst /AR Back Office support

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

Siemens Energy is an energy technology company with a global presence, dedicated to developing sustainable energy systems. The Cash Collection Analyst role is responsible for managing accounts receivable, driving timely collections, and maintaining strong customer relationships to support healthy cash flow for the business.

EnergyEnergy StorageIndustrialIndustrial AutomationOil and GasPower GridRenewable Energy

No H1B

Responsibilities

Manage and collect an assigned accounts receivable portfolio across multiple business units, including researching and reconciling customer accounts to ensure accuracy

Conduct routine collection calls to determine payment status, drive timely payment of receivables, and resolve customer issues preventing payment

Develop and maintain strong working relationships with internal partners and external customers to deliver the best overall customer experience

Understand customer infrastructure and processes, identify appropriate contacts, flag at-risk customers, and escalate issues to Sales, Finance, Project Management, or Order Entry as needed

Identify, document, and analyze customer disputes and root causes of delinquency to improve payment performance

Support back-office operations by coordinating external bank accounts and credit card activity, processing non-AR and physical check deposits, maintaining department files and running required departmental reports

Qualification

Accounts Receivable ManagementSAPBillingCollection ProceduresExcel SkillsProblem-Solving SkillsCustomer Service FocusTeam CollaborationTime Management