Senior Implementation Services Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

LogicGate · 3 weeks ago

Senior Implementation Services Manager

LogicGate® is a global leader in Governance, Risk, and Compliance (GRC) solutions. The Sr. Implementation Services Manager will play a key role in delivering winning strategies and solutions to mid-market organizations and large enterprises, ensuring successful customer onboarding and implementation of Risk Cloud applications.

ComplianceCyber SecurityEnterprise SoftwareRisk ManagementSaaSSoftware
check
H1B Sponsor Likelynote

Responsibilities

Own new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
Serve as a dedicated project manager for all assigned implementations
Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity while focusing on time-to-value for our customers
Utilize our application templates as an accelerator to get customers up and running quickly, applying configuration changes as needed
Configure highly customized use cases on Risk Cloud based on unique customer requirements
Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers’ journey
Conduct highly effective meetings with customers over web conference

Qualification

GRC industry experienceProject managementBudget managementStakeholder managementCustomer relationship managementTechnical consultingExcel proficiency

Required

4+ years of experience in consulting, project management, implementations, or a similar role
Intermediate technical knowledge working in Excel or a similar product
Experience managing multiple large projects at a time and working with executive-level stakeholders
Experience with budget management, scoping, and working with internal and external stakeholders

Preferred

Software space and/or GRC industry experience

Benefits

Variable compensation plans
Equity options
Flexible health and wellness benefits
Generous PTO
Annual Company Holidays
Health Days
Summer Fridays
Paid volunteer hours
Company-wide charitable activities

Company

LogicGate

company-logo
LogicGate is a technology company that offers cyber risk, controls compliance, and enterprise risk management services.

H1B Sponsorship

LogicGate has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (7)
2022 (7)
2021 (6)
2020 (14)

Funding

Current Stage
Growth Stage
Total Funding
$156.02M
Key Investors
Jump CapitalTechstars
2021-07-28Series C· $113M
2020-12-15Series Unknown· $8.75M
2019-12-17Series B· $24.75M

Leadership Team

leader-logo
Matt Kunkel
CEO
linkedin
leader-logo
Dan Campbell
Co-Founder
linkedin
Company data provided by crunchbase