Spoiler Alert · 3 weeks ago
Sales Solution Engineer
United States
Full-time
Remote
Mid, Senior Level
$135K/yr - $150K/yr
3+ years expSpoiler Alert is a fast-growing Series A SaaS startup transforming how enterprise and mid-market CPG brands manage excess and short-dated inventory. They are seeking a results-driven Solution Engineer to join their Go-To-Market team, responsible for connecting complex customer issues with the capabilities of the Spoiler Alert platform and accelerating sales cycles. The role involves leading discovery sessions, managing RFPs, and delivering tailored product demonstrations.
B2BE-Commerce PlatformsEnterprise SoftwareFood and BeverageRecyclingSaaSSoftwareSupply Chain ManagementSustainabilityWaste Management
No H1B
Responsibilities
Partner with Account Executives (AEs) to lead rigorous discovery sessions, deeply analyzing prospect pain points, existing workflows, and supply chain data infrastructure
Convert discovery insights into a validated technical and business solution, ensuring our platform can deliver on the prospect's specific requirements
Lead the technical response to Requests for Proposals (RFPs) and Requests for Information (RFIs) with speed, accuracy, and clear articulation of product fit
Source key customer data and translate operational and financial inputs into comprehensive ROI models. These models must clearly validate value, strengthen commercial alignment, and directly support deal progression
Act as the technical Subject Matter Expert throughout the sales process, instilling confidence in prospective buyers and helping AEs overcome technical objections
Articulate complex technical concepts in clear, business-oriented language that resonates with diverse stakeholders, from Supply Chain Managers to C-level executives
Design and deliver highly customized product demonstrations that align strictly with a prospect's buyer priorities and specific use-case fit
Lead collaborative sessions focused on workflow design and functional alignment to ensure the proposed solution meets the customer's technical standards
Ensure a smooth handoff from pre-sales to the post-sale Onboarding and Strategic Customer Operations teams by clearly documenting customer requirements and promised outcomes, as well as transitioning deal knowledge through onboarding
Serve as the 'voice of the market' back to Product and Engineering teams, sharing actionable insights on prospect needs, feature gaps, and competitive landscape trends to influence the product roadmap
Qualification
Required
3–5+ years in a Solution Engineering, Sales Engineering, or Pre-Sales Consulting role within B2B SaaS
Highly cross-functional experience across multiple sales and delivery teams, regardless of title
Experience in the CPG, Supply Chain, Logistics, or Retail Technology sectors
Strong ability to understand complex data structures, system integrations, and enterprise software workflows
Understanding of complex enterprise sales methodologies (e.g., MEDDIC, Challenger)
Exceptional presenter with a commanding presence on Zoom and in person
Consultative mindset that seeks to understand the 'why' behind a prospect's request before offering a solution
Proven ability to partner effectively with sales targets while maintaining technical and engineering integrity
Benefits
Remote-first environment, with co-working access for locals in BOS, NYC, & DEN
Competitive salary and stock option packages
Subsidized health, dental, and vision insurance plans
Climate-focused, pre-tax 401(k) and post-tax Roth 401(k) options
12-16 weeks of paid parental leave + flex return to work
15+ company holidays, including an "End of Year Reset Week"
20 vacation days and 10 sick days per year
Focus Fridays (no meetings after 1PM local)
Summer Fridays (1/2 day)
Paid volunteer outings and civic engagement leave
Annual flex funds for remote work needs, learning & development, and socializing with colleagues
Company-sponsored $500 FSA contribution
Company
Spoiler Alert
Spoiler Alert is a Boston-based software company helping perishable CPG brands manage excess and slow-moving inventory
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$16.17MKey Investors
Collaborative FundMaersk GrowthAcre Venture Partners
2021-12-01Series A· $11M
2018-10-18Seed· $2.5M
2016-11-16Seed· $2.5M
Leadership Team
Ricky Ashenfelter
Co-Founder & Chief Executive Officer
Emily Malina
Co-Founder & President
Recent News
2025-11-08
Right Side Capital Management
2025-11-05
Company data provided by crunchbase