Quality Assurance Assistant jobs in United States
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DaBella ยท 1 month ago

Quality Assurance Assistant

DaBella is a leading home improvement company dedicated to exceptional quality and customer satisfaction. They are seeking a dedicated and detail-oriented Quality Assurance Assistant to support their QA team by ensuring that home improvement projects meet high standards for quality and safety.

ConstructionHome ImprovementHome Renovation
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Growth Opportunities

Responsibilities

Compliance Monitoring: Observe construction activities to ensure compliance with permitting, lead-safe practices, product specifications, and building codes. Prepare detailed field notes and reports
Homeowner Interaction: Spend up to 50% of the day traveling to homeowners to discuss home improvement projects and inspections. Vehicle provided. Address and resolve homeowner complaints, offering solutions that meet their needs
Equipment Use: Utilize basic equipment such as measuring tapes and ladders
Documentation: Review project documents, including contracts and program-built plans, to ensure records align with homeowner contractual requirements. Use computer network drives (CRM), email (Outlook), and document management systems as required by the project
Technical Communication: Explain contracts and technical information to homeowners and subcontractors clearly and effectively
Professional Development: Pursue additional certifications as assigned to enhance your skills and knowledge

Qualification

Compliance MonitoringTechnical CommunicationBasic Technical SkillsAttention to DetailDrivenEager to LearnClean driving recordProduct trainingDe-escalation TrainingCompliance TrainingCommunication Skills

Required

Driven and Eager to Learn: Enthusiastic about growing within the team and taking on new responsibilities
Attention to Detail: Strong ability to follow instructions precisely and maintain high standards of quality
Communication Skills: Effective at discussing technical information and resolving conflicts with homeowners
Basic Technical Skills: Comfortable using basic equipment and various computer systems
Clean driving record

Preferred

Experience working in construction management
Experience in safety management
Experience in residential construction
Experience as a construction superintendent

Benefits

Medical, Dental, and Vision
Health Savings Account (HSA)
Company Sponsored Life Insurance
Supplemental Life Insurance
Long-term and short-term disability
Accident protection
Employee assistance program - access to counseling services and other tools to improve work/family/life balance
Pet Insurance for your furry family member
401k plan
Additional Insurance Programs including:
UHC Rewards
Rally Health
One Pass Select (gym membership subscription)
VPTO (Volunteer paid time off) year-round incentives to give back to your local community
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
Relocation opportunities to other branches across the nation
80 hours of Paid Time Off annually with incremental increases
6 paid holidays during a calendar year effective day one of employment

Company

DaBella specializes in home improvement services such as roofing, siding, windows installation and bath replacement systems.

Funding

Current Stage
Late Stage

Leadership Team

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Robert Castaldi
Chief Financial Officer
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Bastian Cowsert
Chief Marketing Officer
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Company data provided by crunchbase