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Ten-8 Fire & Safety · 3 weeks ago

Equipment Service Administrative Coordinator

Bradenton, FL

Full-time

Onsite

Entry Level

2+ years exp

Ten-8 Fire & Safety is seeking an Administrative Coordinator responsible for recording and processing work performed by department personnel, managing vendor parts sales, warranty claims, and parts inventory. The role involves accurately entering data into the operating software, assisting with customer interactions, and ensuring compliance with safety procedures.

ElectronicsHardwareManufacturing

Responsibilities

Accurately translate and enter service technician notes into the business operating software in a timely manner

Process all vendor parts sales promptly and accurately within the business operating software

Receive, process, and ship equipment and parts, while assisting in the management of other service department resources

Prepare and submit vendor warranty claim documentation efficiently and on schedule

Follow up with OEMs to ensure timely warranty approvals

Assist in the organization, filing, and maintenance of customer digital records

Support the customer quoting and scheduling process to ensure smooth operations

Build and maintain positive relationships with customers, vendors, and colleagues

Travel periodically to customer sites to assist mobile service technicians with testing and troubleshooting

Adhere to all company safety procedures and industry regulations, actively identifying and reporting potential hazards to promote a safe working environment

Qualification

Office administrationMicrosoft Office SuiteData entryCustomer interactionMultitaskingCommunication skillsOrganizational skillsCritical thinking

Required

High school diploma or GED required

At least 2+ years of experience working in an office setting, demonstrating strong administrative, organizational, and communication skills, with a proven ability to manage multiple tasks, maintain accurate records, and support both internal teams and external clients or vendors efficiently

Strong organizational and communication skills

Proven experience in general office administration, including scheduling, filing, data entry, and managing correspondence

Hands-on experience with office software such as Microsoft Office Suite; familiarity with business operating software

Experience interacting with clients, vendors, and internal teams, providing professional support and maintaining positive relationships

Able to read and understand basic instructions, short communications, and emails. Capable of writing standard correspondence and communicating effectively in English, both verbally and in writing

Demonstrated ability to manage multiple tasks or projects simultaneously, prioritize work effectively, and meet deadlines with minimal supervision

Ability to apply common sense and critical thinking to follow written and verbal instructions and resolve issues involving multiple variables within standard guidelines

Capable of working independently on assigned tasks while also responding well to direction and collaborative assignments