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Ace Hardware Corporation · 1 month ago

Commercial Sales Support (CFC 613, Lenexa, KS)

Lenexa, KS

Full-time

Onsite

New Grad, Entry Level

$17/hr - $18/hr

Ace Retail Holdings, a division of Ace Hardware Corporation, is one of the largest hardware retailers in the United States. The Commercial Sales Support Associate will maintain customer relationships through effective communication and collaboration, while supporting sales functions for assigned markets.

HardwareRetailService Industry

Responsibilities

Receive calls and take orders from customers

Submit and fulfill customer orders on the website

Serve as a first line web site support for the assigned customer base

Connect with fulfillment and delivery to make certain we are meeting assigned customer needs

Consistently work to help customers place their own orders on the website as they are able

Consult with customers to establish their whole/complete needs

Be a resource for customers who have questions about product availability, delivery timing, product use, substitutions

Keep the sales and fulfillment teams informed of all customer needs, but in particular special needs or circumstances to properly service the customer

Work with and manage Ops Technology/Yardi and other eProcurement platforms (property management software) orders with field sales representatives

Additional duties and responsibilities as needed and assigned

Qualification

Sales operationsB2B salesInterpersonal skillsPC skillsNegotiation skillsConflict resolutionTeamworkAttention to detailMotivational skillsFlexibility

Required

Clear understanding of sales operations, commercial/B2B sales and business fundamentals

Refined interpersonal skills to engage with others, solid negotiating, and conflict resolutions abilities

Able to foster teamwork and collaboration

Able to motivate others both internally and externally to perform enthusiastically

Must have excellent attention to detail and follow up

Excellent PC skills including knowledge of Excel, Word, PowerPoint & Outlook

Ability to work independently and during flexible hours

Standing, walking, lifting (up to 50 lbs.) and climbing

Company

Ace Hardware Corporation

Glassdoor3.7

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924