PayNearMe · 2 days ago
Director of Business Systems - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$200K/yr - $250K/yr
10+ years expPayNearMe is on a mission to simplify payments through innovative technology. The Director of Business Systems will shape and execute the enterprise technology strategy, partnering across functions to ensure systems like Salesforce and Jira scale effectively and drive operational excellence.
Financial ServicesFinTechMobile PaymentsPayments
Responsibilities
Partner with executives and business stakeholders to understand functional needs and translate them into a strategic enterprise systems roadmap
Define and communicate a clear vision for PayNearMe’s business systems, aligned with company priorities, business metrics, and scaling requirements
Establish KPIs and metrics to evaluate system performance, adoption, and business impact, and use them to inform prioritization
Radically streamline our quote-to-cash, contracting, and billing processes that support our complex enterprise client contracts by enhancing our salesforce ecosystem, integrating with other tools and databases, automating workflows, and building custom business logic
Help our client and customer service teams scale with our rapid growth by improving their existing tools, like Salesforce and Zendesk, and integrating new tools, AI, and automations to support client onboarding, implementation management, customer health monitoring, renewal conversations, and more
Support our money movement business by partnering with our Finance and Accounting teams to automate and streamline existing accounting and reconciliation processes leveraging a variety of data sources such as Salesforce, Intacct, Snowflake, Egnyte, and more
Partner with Sales, Customer Success, Accounting, Finance, and other teams to identify and implement systems needs and/or process improvements
Drive the selection, integration, and optimization of enterprise systems and applications across the business
Ensure security, compliance, and scalability across all business systems
Develop PayNearMe’s enterprise AI tooling strategy to maximize business value while minimizing tooling sprawl
Evaluate and implement AI-powered solutions that streamline processes, improve data insights, and enhance employee productivity
Partner with our VP of Data Engineering to identify and implement our core AI tooling stack accounting for layers like: workflow automation, data platform, vector store, LLM access, prompt and chain frameworks, governance, monitoring, security, knowledge management, and interfaces
Stay ahead of industry trends to recommend and integrate emerging technologies
Recruit, lead, and mentor a team of systems architects, administrators, and developers
Establish best practices for project management, vendor selection, and systems governance
Create a culture of accountability, innovation, and continuous improvement
Develop change management strategies to drive adoption of new tools and processes
Build training and communication plans to maximize user engagement and minimize disruption
Optimize end-to-end workflows, ensuring seamless integrations between applications
Build systems that improve real-time visibility into key business metrics at various levels of the organization combining inputs from multiple tools and databases
Partner closely with Data & operations leadership to ensure systems feed high-quality, standardized data
Qualification
Required
B.S. in Computer Science or a related technical discipline, or equivalent experience
10+ years of technical program management experience, leading complex technology projects and programs
5+ years of people management experience leading teams to deliver technical programs or products from inception to delivery
Proven experience identifying and addressing systemic inefficiencies and scaling technical programs
Experience building, growing, and leading a technical program management organization
Expertise with Agile and Scrum frameworks and the application in product development and delivery
Fluency with the Atlassian ecosystem; Jira, Jira Product Discovery, Advanced roadmaps, and Atlas
Strong communication and executive presence; able to influence across all levels
Proven interpersonal skills, including relationship building and collaboration within a cross-functional team
Ability to influence across virtual teams and disparate stakeholder groups
Strategic, organizational thinker with a track record of strengthening program governance and controls within an organization
Benefits
100% Remote (must be in US)
Fast- paced and professional work culture
Stock options with standard startup vesting - 1 year cliff; 4 years total
$50 monthly communication expense stipend to go towards your phone/internet bill
$250 stipend to enhance your WFH setup
Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
Premium medical benefits including vision and dental (100% coverage for employees)
Company-sponsored life and disability insurance
Paid parental bonding leave
Paid sick leave, jury duty, bereavement
401k plan
Flexible Time Off (our team members typically take off ~3-4 weeks per year)
Volunteer Time Off
13 scheduled holidays
2x / year in-person team meet-ups (2-3 days, company paid)
Company
PayNearMe
PayNearMe provides a web and mobile-based cash payments platform designed to facilitate online purchases and bill payments.
201-500 employees
H1B Sponsorship
PayNearMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
Funding
Current Stage
Late StageTotal Funding
$168.2MKey Investors
AVPQueensland Investment CorporationGSV Ventures
2025-09-16Series E· $50M
2023-06-01Series D· $45M
2020-01-01Debt Financing· $12.5M
Leadership Team
Tim Murphy
VP, Head of Risk
Lee-Anne Farley
Chief People Officer
Recent News
Crowdfund Insider
2025-10-28
2025-10-23
Help Net Security
2025-10-20
Company data provided by crunchbase