Born Social · 1 month ago
Senior Account Manager (NYC)
New York, NY
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expBorn Social is a social-first creative agency known for transforming iconic brands like Guinness, Ford, and Barclays. They are seeking a Senior Account Manager to lead client communications, manage account operations, and ensure the delivery of high-quality content that aligns with client objectives.
Content MarketingDigital MarketingPhotographySocial Media
Responsibilities
Client services: leading on day-to-day client communications, building deep & long-lasting relationships, whilst working with the Account Director to spot opportunities for account development
Account Operations: leading and project managing work with Account Directors to implement effective account ways of working (client communication, briefing, and management of account team). Formulate a structure for communication on large and complex scopes of work, ensuring teams are working with each other to share progress updates
Reviewing content: assessing our output to ensure it meets client objectives and aligns with our social strategy for the account
Reporting: working closely with our Strategy team to communicate the value of our work back to the client, strategically articulating the results & their insight
Influence and production: where influencer and creator work is involved, work closely with our Social Media Managers and Studio team to coordinate the activations by leading on client-related communication
Team Culture: you'll work with the Account Directors and VP team to develop and uphold a strong team culture
Qualification
Required
Three to five years of experience working in social media (agency-side preferable)
Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm
Highly organised: social is fast, there's a lot of content and a lot of deadlines so the ability to run a tight ship is a must
You love brands and social media: you're fascinated by brands, and how they market themselves and use social media to do this. You are naturally curious about the developments of the digital world and excited by its potential
Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection
Real drive and ambition: you'll be constantly adapting to the ever-growing world of social, and we need people who have the mindset of growth as well as the ambition to get there
Benefits
20 days vacation a year + 12 public holidays
Full Paid Medical Insurance (including dental and vision)
Annual performance bonus
401k matching plan
Gym Membership contributions
Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
Free home office chair and screen
Quarterly team offsites / Regular socials
Free Citibike membership
Recruitment referrals bonus
Agile working policy
Company
Born Social
Born Social is a social media agency.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-11-14Acquired
Leadership Team
Ben Tyson
CEO
Recent News
2025-12-11
Company data provided by crunchbase