Private Health Management · 1 month ago
Manager, Oncology Services Coordination
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expPrivate Health Management (PHM) is a healthcare navigation firm that assists clients in obtaining the best care for serious medical conditions. The Manager, Oncology Services Coordination will lead a team of coordinators to provide exceptional client service and operational execution in oncology care, ensuring clients receive personalized support throughout their cancer journey.
Health Care
Responsibilities
Lead and support a team of coordinators, providing coaching, mentorship, and performance management to ensure excellence in oncology-focused client service and operational delivery
Oversee complex client interactions involving cancer diagnoses, second opinions, emerging treatment options, and evolving care plans—ensuring personalized, timely, and empathetic support throughout the oncology journey
Partner closely with PHM clinicians and researchers to coordinate care across oncology subspecialties (medical oncology, radiation oncology, surgical oncology, genetics, pathology) and support access to leading experts, cutting-edge diagnostics, and clinical trials
Ensure seamless execution of oncology client services, including scheduling consultations, securing expedited reviews, facilitating tumor board–style internal collaborations, and coordinating with cancer centers, infusion clinics, and other care sites
Continuously monitor and refine workflows to enhance the quality and consistency of oncology service delivery, ensuring thorough follow-up, meticulous tracking of treatment milestones, and reliable completion of all action items
Contribute to departmental strategy by identifying opportunities to strengthen oncology operations, elevate clinical coordination processes, and improve the experience and outcomes for PHM’s oncology clients
Qualification
Required
1+ years of experience leading a team, with demonstrated success developing talent and fostering high-performing, mission-driven teams
2+ years of experience in oncology care coordination or supporting clients with cancer—such as work in oncology clinics, cancer centers, patient navigation, clinical research, or complex medical case management
Outstanding written and verbal communication skills, with the ability to convey clarity and confidence in emotionally sensitive situations and maintain discretion with confidential information
Proven ability to manage multiple oncology cases concurrently in a fast-paced environment while maintaining exceptionally high service standards
Empathy, energy, and a solutions-oriented mindset, combined with deep commitment to improving the care experience for individuals facing cancer
Comfort using technology and tools to streamline oncology operations, case tracking, communication, and documentation
Preferred
Experience with concierge or membership based healthcare services
Benefits
Health/dental/vision benefits
Bonus program
401k with match
PTO
Other benefits
Company
Private Health Management
Private Health Management are fiercely committed to an approach rarely seen in healthcare.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Tarkoff
Chief Executive Officer
Leslie Michelson
Founder & Executive Chairman
Recent News
Globe and Mail
2025-10-06
2025-02-04
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