FLSmidth · 1 day ago
Director – Operational Quality, PBL
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries. The role involves developing and leading the company’s Operational Quality Vision, implementing a Quality Excellence Roadmap, and driving continuous improvement across global manufacturing facilities.
Construction
Responsibilities
Develop and lead the company’s Operational Quality Vision aligned with business objectives for safety, delivery, cost, and performance
Define and implement a Quality Excellence Roadmap to transition from inspection-based quality to process-integrated quality
Build a continuous improvement culture using Lean Six Sigma, root cause analysis, and risk-based thinking
Collaborate with global leadership to ensure alignment between operations, engineering, supply chain, and service teams
Lead the deployment and continuous improvement of FLSmidth’s Quality Management System (QMS) across global manufacturing facilities, ensuring compliance with ISO 9001 and customer-specific standards
Implement in-process quality systems that use data analytics, process capability studies, and real-time feedback to prevent nonconformance
Drive supplier quality performance through audits, scorecards, and partnerships that improve reliability and cost efficiency
Oversee nonconformance management, ensuring robust root cause analysis, corrective actions (CAPA), and lessons-learned integration
Lead manufacturing readiness and First Article Inspection (FAI) programs to ensure successful product launches
Build and mentor a global operational quality organization that supports FLSmidth’s high standards of performance, safety, and sustainability
Build capability in operational quality engineering, metrology, and data-driven process control
Foster collaboration between quality, engineering, operations, and service teams to embed quality into every stage of the product lifecycle
Establish and maintain quality KPIs and dashboards (e.g., FPY, COPQ, supplier PPM, warranty claims, audit results)
Use digital quality tools and analytics to measure, visualize, and drive improvement across production lines and facilities
Present quality performance and improvement initiatives to executive leadership and customers
Qualification
Required
Bachelor's degree in Engineering, Manufacturing, or related technical field
10–15 years of quality or operational leadership experience in capital equipment, heavy industrial, or mining OEM environments
Proven experience transforming global quality systems and implementing preventive quality practices in multi-site global operations
Experience with ISO 9001, APQP, PPAP, FMEA, and process capability studies
Strong knowledge of machining, fabrication, welding, and heavy assembly processes relevant to mining equipment manufacturing
Proficiency with digital quality tools, data analytics, and QMS/ERP systems integration
Deep experience in supplier development and customer quality assurance for engineered-to-order products
Strategic thinker with a passion for operational excellence and change leadership
Strong communication and influencing skills across all organizational levels
Demonstrated ability to build high-performing, collaborative teams that drive results
Passion for continuous improvement, sustainability, and operational excellence
Preferred
Master's degree in Engineering, Manufacturing, or related technical field
Certification in Lean Six Sigma (Black Belt or higher)
Company
FLSmidth
FLSmidth supplies engineering, equipment, and services to the minerals and cement industries.
H1B Sponsorship
FLSmidth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (7)
2021 (4)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Altor
2023-01-19Post Ipo Equity
2002-06-28IPO
Recent News
GlobeNewswire
2026-01-03
Business Ghana
2025-12-17
Company data provided by crunchbase