City of New York · 1 month ago
Product Owner/Business Analyst
All, MO
Full-time
Hybrid
Mid, Senior Level
$74K/yr - $120K/yr
3+ years expThe City of New York is seeking a hybrid Product Owner / Business Analyst within the Enterprise Project Management Office (EPMO). This role involves understanding and documenting business requirements, ensuring projects deliver intended value, and collaborating with various stakeholders to drive business outcomes.
GovernmentLegalPublic Relations
No H1B
U.S. Citizen Only
Responsibilities
Represent EPMO’s Projects to understand the Business needs and prioritize / execute on the scope / requirements to achieve outcome-driven Business Value: Collaborate across the organization to help the EPMO Business Analysis Unit Manager and the Business develop and communicate the product vision and roadmap to all relevant stakeholders and team members. Partner with the EPMO Business Analysis Unit Manager, the Business, IT, and other stakeholders to create valuable product outcomes. Partner with EPMO Business Analysis Unit Manager and Business to create personas and journey maps. Think strategically (e.g., macro product vision, interrelationships amongst projects) and delve into the micro details (e.g., workflows)
Learn, understand, translate, and decompose Business needs with stakeholders: Gather, analyze, and document complex business requirements to support business outcomes / scope. Communicate effectively and work closely with team members to achieve project goals. Continuously gather feedback from users and stakeholders to inform future product / solution decisions. Work closely with stakeholders to identify and understand their needs and translate these into product requirements. Work closely with the development team throughout the product development process, providing scope / requirements clarification and direction where needed
Support Testing UAT: Ensuring project output meets the defined acceptance criteria and overall quality standards (after QA has performed its validations, but before final release to the Business)
Support to the EPMO Business Analysis Unit Manager: Serve as key and trusted partner to the EPMO Business Analysis Unit Manager. Assist the EPMO Business Analysis Unit Manager with implementing effective Product Owner / Business Analysis Governance across the EPMO’s Programs and Projects and support leadership’s Change Management vision plus other continuous improvement initiatives. Partner with the Project Managers (PMs) and fellow Business Analysts on scope / requirements progress and related impediments
Qualification
Required
APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER TITLE OR COMPARABLE CIVIL SERVICE TITLE TO BE CONSIDERED FOR THIS POSITION
A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties
A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in '1' above
A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in '1' above
A satisfactory combination of education and experience equivalent to '1', '2' or '3' above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in '1' above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in '1' above
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience
Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in '1' above
Preferred
Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field
Minimum of 2 years of progressive experience as product owner / business analysis
Understanding of product owner / business analysis management methodologies and best practices
Proven track record in gathering, analyzing, documenting complex business requirements to support business outcomes / scope
Ability to learn NYCERS business processes / vision (current / future state)
Excellent communication, presentation, and articulation skills
Strong business / client facing presence
Strong collaboration and team management skills
Ability to work effectively with internal and external stakeholders at all levels
Strong organization, and time management skills
Ability to prioritize, multitask, and problem-solve
Attention to detail
Ability to adapt quickly to changing priorities and deadlines
Proficiency in Microsoft Office Suite and project management tools
Working knowledge of process mapping tools (e.g., Visio)
Knowledge of NYCERS or pension administration is a plus
Benefits
Public Service Loan Forgiveness
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
Recent News
The Real Deal
2026-01-02
bloomberglaw.com
2026-01-02
2025-12-26
Company data provided by crunchbase