Profound · 1 month ago
Program Manager (Ecosystem)
New York City
Full-time
Onsite
Entry Level
$120K/yr - $150K/yr
1+ years expProfound is on a mission to help companies understand and control their AI presence. As our Program Manager (Ecosystem), you'll be the operational force behind Profound's ecosystem initiatives—spanning education programs, agency partnerships, and community events.
AnalyticsArtificial Intelligence (AI)SEO
Responsibilities
Own the day-to-day operations of Profound's education programs—keeping timelines, milestones, and deliverables on track
Drive program infrastructure, including enrollment, communications, tracking, feedback collection, and internal routing
Coordinate onboarding, enablement, and ongoing support for agency partners
Manage partner communications, scheduling, and resource distribution
Support the planning and execution of community events—virtual and in-person—including logistics, communications, and follow-up
Help build and maintain community touchpoints that keep customers and partners engaged between major moments
Track participation, engagement, and outcomes across education, partnerships, and events to ensure programs are effective and improving
Synthesize feedback, questions, and learnings from across the ecosystem into clear takeaways for internal teams
Partner with Product to surface issues and insights that emerge through education, partnerships, and events
Improve and document processes so ecosystem programs can scale without breaking
Qualification
Required
1–3 years of experience in operations, program management, customer success, consulting, product ops, or a similarly fast-paced environment
Exceptionally organized, detail-oriented, and reliable — you love timelines, checklists, and clean systems
Strong communicator who can coordinate across teams and keep stakeholders aligned
Comfortable juggling multiple projects and priorities at once
Low ego, high ownership — you take pride in doing whatever needs to get done
Thrive in ambiguity and enjoy building structure where none exists
Interested in startups, education, and learning how customers use products in the real world
Benefits
Equity
A full range of benefits and perks
Company
Profound
Profound is an AI visibility and content optimization platform that that helps brands optimize their visibility in generative AI search.
51-200 employees
H1B Sponsorship
Profound has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Growth StageTotal Funding
$58.5MKey Investors
Sequoia CapitalKleiner PerkinsSaga Ventures
2025-08-12Series B· $35M
2025-06-18Series A· $20M
2024-08-13Seed· $3.5M
Leadership Team
James Cadwallader
Co-Founder, CEO
Dylan Babbs
Co-founder, CTO
Recent News
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