Supervisor- ICR Field Service jobs in United States
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NAPA Auto Parts ยท 1 month ago

Supervisor- ICR Field Service

positionPittsburgh, PA, USA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
date10+ years exp

NAPA Auto Parts is a leading company in the automotive parts industry, and they are seeking a Supervisor for their ICR Field Service operations. This role is responsible for managing field service operations, including hiring and training staff, overseeing expenses and inventory, and ensuring high-quality service delivery.

AutomotiveMachinery ManufacturingManufacturingRetailWholesale

Responsibilities

Manages and review all operating expenses at assigned facility
Manages hiring and firing of all personnel at assigned facility
Manages all inventory items assigned to facility
Oversees and review all safety and financial audits
Makes sure the location has a schedule board and it is updated daily
Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency
Develops a documented succession plan for their location
Provides coaching and feedback to all employees
Performs other duties as assigned

Qualification

Field service knowledgeAnalytical skillsTeam managementInterpersonal skillsProblem-solving skillsCommunication skillsPositive attitude

Required

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination
Specific knowledge of field service duties required
Ability to work with the team in the field when the need arises
Ability to maintain a positive attitude and productive, driven work ethic required
Strong interpersonal, analytical, and problem-solving skill required
Ability to remain calm and clear-headed in an emergency required
Good communication skills required

Benefits

Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay

Company

NAPA Auto Parts

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Glassdoor3.5
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Napa Auto Parts specializes in the sale of auto parts and related products.
dateFounded in 1926
location
Quebec, Quebec, CAN
people-size10001+ employees
web-link
https://www.napacanada.com/en/qc/la-baie/store/1007230

Funding

Current Stage
Late Stage

Leadership Team

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Dean Moore
Director, CEO Dean's Auto Parts
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Jamie Walton
Executive Vice President, Chief Merchandising Officer
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Company data provided by crunchbase