Providence Health & Services · 3 weeks ago
Senior IS Epic Applications Analyst, Grand Central and Prelude *Virtual*
United States
Full-time
Remote
Senior Level
$39.81/hr - $62.84/hr
7+ years expProvidence Health & Services is a comprehensive health care organization dedicated to serving the vulnerable in communities. The Senior IS Epic Applications Analyst will drive innovative solutions for complex business challenges by leveraging technical knowledge and analytical skills to advise leadership and translate business needs into optimized system designs. This role involves collaborating across teams, mentoring others, and leading projects to enhance workflows and improve outcomes.
Health CareHospitalInsuranceMedicalNon ProfitPersonal Health
Responsibilities
Provide management with expert advice and counsel on a wide range of business issues using in-depth analysis and information. Many issues are highly technical and complex in nature
Define user requirements for complex systems and educate customers on application functionality and limitations. Collaborate with customers to ensure efficient, effective use of application resources and create supporting documentation as needed
Partner with internal and external teams to design and implement business solutions. Apply professional judgment and analysis to recommend actions that meet business needs, while assisting others in similar decision-making activities
Demonstrate service excellence and foster positive relationships with patients, families, employees, managers, medical staff, volunteers, and community members to maximize productivity and collaboration
Apply technical standards, concepts, and theories to solve highly complex problems, while mentoring less experienced staff in tools, techniques, and analytical skills
Prepare documentation and assist in defining and developing workflows in collaboration with stakeholders
Lead project teams as required
Analyze and synthesize data to evaluate multiple approaches and solutions to issues or problems
Collaborate with peers to create and maintain team-specific documentation and lead efforts to improve documentation standards
Identify, manage, and communicate issues and risks, escalating appropriately. Assist others in troubleshooting and root cause analysis of application failures
Translate business needs into system design alternatives, configuration, and workflow validations
Facilitate and coordinate development and analysis of complex test plans. Serve as a resource during testing and upgrades, coordinating with appropriate individuals
Define and achieve individual goals aligned with organizational mission, quality, budget, customer satisfaction, and financial results
Plan and coordinate downtime, change management, maintenance, and upgrades. Perform capacity planning and vendor management
Ability to travel as required (up to 10%)
Perform rotational on-call responsibilities
Qualification
Required
Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience
7 or more years of build analyst experience in Epic and/or equivalent healthcare software
Preferred
Within 90 days of hire: Epic certification
Upon hire: Certifications in software applications, technology infrastructure, or clinical specializations
4 or more years of Epic Certification with build experience
Epic Application Knowledge:
User Security & Permissions
Cogito Reporting
Radar Dashboards
Grand Central and / or Prelude
Systems Analysis & Design – Ability to define user requirements, translate business needs into system configurations, and validate workflows
Application Functionality & Limitations – Deep understanding of complex applications and their capabilities
Troubleshooting & Root Cause Analysis – Skilled in diagnosing and resolving application failures
Data Analysis & Synthesis – Ability to evaluate multiple approaches and recommend optimal solutions
Complex Problem Resolution – Applying standards and theories to solve highly technical challenges
Workflow Documentation – Creating and maintaining clear, standardized documentation
Stakeholder Engagement – Building strong relationships with internal teams, customers, and community members
Customer Education – Explaining application functionality and limitations in a clear, approachable way
Service Excellence – Demonstrating professionalism and positive interpersonal skills
Knowledge Sharing – Guiding less experienced staff in tools, techniques, and analytical skills
Decision-Making – Applying judgment to recommend actions that meet business needs
Benefits
Retirement 401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources
Company
Providence Health & Services
At Providence, our strength begins with understanding.
10001+ employees
H1B Sponsorship
Providence Health & Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (28)
2023 (34)
2022 (39)
2021 (26)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Jennifer Burrows
Chief Executive Officer
Laureen Driscoll
Division Chief Executive
Recent News
Fierce Healthcare
2025-11-21
HealthCareIT News
2025-10-22
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