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Janus Henderson Investors · 1 day ago

Associate Director, Client Coverage Group

Denver, CO

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

$85K/yr - $90K/yr

2+ years exp

Janus Henderson Investors is dedicated to helping clients achieve superior financial outcomes through disciplined investments and world-class service. The Associate Director, Client Coverage Group will manage client requests, collaborate with teams on data accuracy, and support various marketing initiatives to enhance client relationships.

Asset ManagementFinanceFinancial Services

Hiring Manager

Suzanna Warrior, PHR

Responsibilities

Complete client requests both internally and externally, including but not limited to monthly/quarterly client reporting, data information, thought leadership resources, product information, and webinar notices

Manage the team’s internal database, keeping it updated with client reports, communications, and updates on firm information, availability, and policies

Collaborate with Distribution Strategy & Analytics regarding KPI and SAP dashboards to ensure data accuracy for senior leadership and client use

Work with Distribution Strategy & Analytics to leverage data packs and collaborate with Client Coverage Group members in developing strategic opportunistic lists for the North America Client Group’s Strategic Account Program and other clients

Support various sponsored events in which Janus Henderson participates with home offices, securing speakers, content, and delivering client requests for content

Partner with Marketing on current JHI initiatives such as webinar invites, firm-specific marketing campaigns, monthly newsletters, and social live events, and employ these with clients

Assist with onboarding new clients and updating existing ones by utilizing internal systems, platforms, and resources, ensuring requests are completed from start to finish

Accountable for adopting company CRM and other technology for client strategic planning, pipeline management, interaction tracking, and sharing of data with key stakeholders

Remain accountable for alignment to Client Coverage Group KPI’s

Work in collaboration with Executive Directors, Directors, and Sr. Associate relationship managers on the Client Coverage team to facilitate external and internal client requests and ensure a positive client experience

Qualification

Account management experienceFINRA LicensedFinancial acumenSales skillsAnalytical skillsTechnical proficiencyProject managementCommunication skillsTeamworkCollaborationProblem solving

Required

Bachelor's Degree or equivalent experience required

Understanding of financial markets, investment products, asset allocation, and asset management

Strong verbal and written communication skills

Ability to analyze market trends, sales trends, and client needs to assist in developing strategic recommendations for the Client Coverage Group

Experience in managing multiple projects simultaneously, often under tight deadline

Preferred

Minimum 2 years of account management experience preferred

Series 7 and 63 licenses preferred or must be complete within 6 months of start date

Ability to develop and maintain relationships with national accounts, which include large wealth intermediaries such as independent broker-dealers, wirehouses, custodians, TAMPs, and RIAs. Skills in negotiation and persuasion are also important

Familiarity with CRM software (Salesforce), Microsoft Office Suite, especially Excel and Copilot, Seismic, and other financial analysis tools

Ability to work effectively in a team, as well as with other departments like marketing, compliance, and portfolio management

Skill in identifying problems and coming up with effective solutions quickly and efficiently