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Solid Waste Association of North America (SWANA) · 4 weeks ago

Manager of Volunteer Engagement

Silver Spring, MD

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $80K/yr

5+ years exp

The Solid Waste Association of North America (SWANA) is the leading association for public sector waste and resource management professionals across North America. The Manager of Volunteer Engagement is responsible for the strategy, execution, and operational management of SWANA’s volunteer programs, fostering meaningful volunteer experiences and expanding community partnerships.

CommunitiesNon ProfitTrainingWaste Management

Diversity & Inclusion

Responsibilities

Lead the strategy, development, and oversight of SWANA’s volunteer engagement programs, ensuring alignment with organizational goals and mission

Partner with board and staff liaisons to establish and maintain charters, annual work plans, and key deliverables

Prepare regular reports and updates for the board and senior leadership on volunteer activities, outcomes, and impact

Oversee volunteer recruitment, onboarding, training, and retention efforts to cultivate a positive and rewarding volunteer experience

Manage and support all SWANA volunteer groups (technical divisions, committees, councils, task forces, work groups), providing guidance and structure for effective operations

Serve as the primary staff liaison for a portfolio of committees, collaborating with volunteer leaders to plan meetings, prepare agendas, and manage action items

Develop and implement volunteer recognition initiatives to highlight and celebrate contributions

Maintain and enhance volunteer module within the database, ensuring accurate records, metrics tracking, and reporting to leadership

Monitor project timelines and milestones to ensure timely progress of action items and deliverables

Coordinate and support volunteer participation in special events, programs, and organizational initiatives

Collaborate with communications staff to draft newsletters, emails to volunteers, website updates, and social media content related to volunteer programs

Cultivate and maintain relationships with community groups, corporate partners, and stakeholders to broaden volunteer engagement opportunities

Qualification

Volunteer managementData management systemsProject managementMembership platformsStrategic thinkingOrganizational skillsCommunication skillsRelationship building

Required

Bachelor's degree from an accredited institution, or equivalent combination of education and experience

5+ years of professional experience in volunteer management, member engagement, or related nonprofit/association roles

Strong communication, facilitation, and relationship-building skills, with the ability to work effectively with diverse groups of volunteers

Proven experience with data/association management systems and volunteer tracking tools

Strategic thinker with demonstrated ability to design, implement, and evaluate engagement programs

Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines

Ability to travel up to 10%

Preferred

Experience in an association or membership-based organization

Familiarity with credentialing, awards, or membership recognition programs

Knowledge of or interest in sustainability, solid waste, or environmental services industries

Experience with Impexium/re:Members or other membership platforms

Benefits

Generous leave

Medical choices (including employer-funded HSA)

Employer-paid life, disability, and long‑term care insurance

Company

Solid Waste Association of North America (SWANA)

SWANA is an organization of professionals committed to advancing from solid waste management to resource management through their shared emphasis on education, advocacy, and research.

Founded in 1961

Silver Spring, Maryland, USA

11-50 employees