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PSECU · 1 week ago

Deposit Operations Exception Analyst

Harrisburg, PA

Full-time

Onsite

New Grad, Entry Level

PSECU is a credit union that has been strong for 90 years, focusing on member service and growth. The Deposit Operations Exception Analyst is responsible for processing checks and ensuring accurate handling of ATM deposits, while maintaining confidentiality and data security.

BankingFinancial ServicesLendingNon Profit

Responsibilities

Exception processing: Efficiently handling checks adjusted and returned by other financial institutions (FIs) or through PSECU ATMs. Assess the acceptance of irregular, adjusted, or non-adjusted check items from ATM deposits made by PSECU members. Review rejected deposits from other FIs or the ATM Balancing room and determine whether the items can be accepted or should be returned to the members

Member Service Handling: Addressing inquiries related to ATM or Mobile adjustments Educating members on the correct procedures for handling checks deposited via Mobile Deposit or ATMs, following PSECU Check Acceptance Guidelines

Back-Office Support: Review Mobile Deposits as needed, verifying accuracy and compliance with credit union policies. Communicates effectively with external financial institutions, facilitating seamless transactions and resolving any issues

Other duties as assigned