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Cambium Learning Group · 1 day ago

Sales Development Representative - Inside Sales

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Cambium Learning Group is focused on driving customer enrollment and loyalty through exceptional service and tailored solutions. The Sales Development Representative - Inside Sales plays a crucial role in achieving sales goals by identifying, qualifying, and closing opportunities while partnering with the Revenue & Growth Marketing team.

E-LearningEducationPublishing

Comp. & Benefits

Responsibilities

Respond promptly to all prospect inquiries through phone, email, social & chat

Conduct targeted outreach to families exploring independent study or alternative education pathways, converting interest into qualified opportunities

Manage and maintain a calendar of consultation appointments, ensuring timely delivery of scheduled sessions

Identify trends and recommend solutions to drive increased customer enrollment and long-term loyalty

Accurately document all prospect interactions and outcomes in CRM systems

Execute special projects as assigned

Use solution-oriented techniques that will leave an impeccable first impression

Maintain a positive, empathetic, and professional attitude towards internal & external customers

Must be available to work occasional Saturdays and overtime

Qualification

Inside sales experienceCRM proficiencyOutbound prospectingCustomer relationship managementBilingual in SpanishExceptional customer serviceAnalytical skillsOrganizational skillsWritten & oral communicationProblem-solving skills