Operations Support Coordinator jobs in United States
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Ace Hardware Corporation · 3 weeks ago

Operations Support Coordinator

Ace Retail Holdings, a division of Ace Hardware Corporation, operates over 220 neighborhood stores across the United States. The Operations Support Coordinator at Westlake Ace Hardware is responsible for ensuring efficient B2B operations with a focus on inventory management and order fulfillment, while contributing to a positive customer experience.

HardwareRetailService Industry

Responsibilities

Maintaining the accuracy and availability of a CFC's inventory, ensuring the right products are in the right place at the right time
Properly receiving purchase orders from vendors and collaborating with the manager for efficient replenishment of stock
Researching and correcting inventory errors, such as overages, shortages, and damaged goods, and working with management to find solutions
Utilizing reports and programs, including daily cycle counts, to ensure the ongoing accuracy of inventory records
Following established procedures for picking accurate orders as well as making sure all stock is put up with accordance to our SOP's
Providing oversight and assistance in various operational functions, including order fulfillment, location code integrity, routing, driving, order picking, managing inventory levels, and coordinating preparation for physical inventories
Learning routing software, to route out the market drivers. sharing knowledge with other B2B associates, and keeping the flow of deliveries going
Consistently providing amazing customer service to both internal and external customers and being willing to assist in any area needed to achieve B2B goals

Qualification

Inventory ManagementOrder FulfillmentCritical ThinkingProblem-SolvingIndependenceCommunication SkillsOrganizational SkillsAttention to DetailTeamwork

Required

Previous warehouse experience is often preferred
Strong critical thinking and problem-solving abilities
Excellent communication and organizational skills
Keen attention to detail
Capability to research and determine the root cause of delivery flow issues
Ability to work both independently and as part of a team in a fast-paced environment

Company

Ace Hardware Corporation

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Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Kryscio
Vice President Supply Chain & Logistics
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Lisa Schmitt
Corporate Vice President, Merchandising Operations
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Company data provided by crunchbase