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Mission Action · 4 weeks ago

Lead Tenant Rights Organizer

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$47K/yr - $52K/yr

2+ years exp

Mission Action is a nonprofit organization focused on serving low-income and immigrant communities. The Lead Tenant Rights Organizer will work to improve living conditions for tenants in Single Room Occupancy hotels through outreach, education, and advocacy.

Non ProfitSocialSocial Assistance

Responsibilities

Conduct tenant outreach in SRO buildings and provide educational materials to individuals and families

Perform intake on and provide housing counseling to low-income tenants (including monolingual. Spanish-speaking) by assessing housing problems, answering questions, and providing relevant information

Advocate for SRO families and individuals by coordinating with outside agencies regarding code enforcement and general eviction prevention support in an effort to help tenants housing stability, including maintaining a line communication with building inspectors

Ensure information regarding a client's housing situation is updated in the database in a timely manner, and all supporting documents are filed in accordance with Mission Action policies and procedures

Provide warm referrals to other programs for financial assistance, counseling, or other supportive services based on the tenants'/clients' individual needs

Coordinate and facilitate leadership development opportunities, educational KYR's workshops, outreach and preventive programming in SRO hotels

Help plan and ensure tenant participation in tenant associations, at weekly and monthly meetings, legal clinics, community events, mobilizations, or other activities by conducting outreach and timely follow-up

Participate in advocacy and organizing campaigns related to the needs of SRO families, including organizing tenants to choose winnable goals, strategize to win concrete victories, make public comment in local government spaces, and be spokespersons for SRO issues

Work with other Mission Action staff to coordinate MSROC tenant input and support on other community related issues such as land use, civic engagement, immigrant rights, and economic justice

Attend weekly/monthly meetings with supervisors to report on outreach, problem-solve, and plan upcoming work

Work with Program Manager to create workplans and provide guidance for other organizers and outreach workers in the program

Plan for and attend weekend or evening community events as needed

Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community

Commit yourself to treating each community member with respect and dignity

Perform other duties as assigned

Qualification

Tenant rights advocacyCommunity organizingHousing counselingLow-income communitiesBilingual in SpanishCultural humilityJudgmentMultitaskingTeam collaboration

Required

Background in and passion for working with low-income and immigrant communities around issues of affordable housing, land use, and/or immigrant & worker rights; familiarity with these issues in the Mission District and San Francisco, highly desired

Commitment to a larger vision for immigrant, housing, and economic justice

Ability to interact with a wide range of clients with cultural humility, kindness, and patience

Ability to delegate tasks and assign responsibilities to larger team under supervision of Program Manager

Ability to assume responsibility quickly and work independently and as part of a team

Ability to use good judgment, multitask and meet deadlines

Ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions

Ideal candidates will have experience working and building trust with low-income immigrant families/individuals, including at least two years' experience as an organizer, tenant rights advocate, and/or paralegal

Willingness to work some evenings and weekends to design a flexible schedule