ServiceNow Admin jobs in United States
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HCLTech · 4 weeks ago

ServiceNow Admin

HCLTech is looking for a highly talented and self-motivated ServiceNow Admin to join it in advancing the technological world through innovation and creativity. The role involves designing and developing applications on the ServiceNow platform, configuring core modules, and collaborating with stakeholders to deliver technical solutions.

Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
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H1B Sponsor Likelynote
Hiring Manager
ACHAL GUPTA
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Responsibilities

Design and develop custom applications and modules on the ServiceNow platform
Configure and customize core modules such as ITSM, ITOM, CMDB, HRSD, CSM, or others as per project requirements
Develop and maintain Workflows, Business Rules, UI Policies, Script Includes, and Client Scripts
Integrate ServiceNow with external systems using RESTSOAP APIs, Integration Hub, and other tools
Collaborate with stakeholders to gather requirements and translate them into technical solutions
Perform platform upgrades, patching, and performance tuning
Ensure adherence to ServiceNow best practices and coding standards
Provide support and troubleshooting for ServiceNow related issues
Document technical specifications and maintain system documentation

Qualification

ServiceNow platformServiceNow Certified System AdministratorJavaScript scriptingServiceNow StudioFlow DesignerScoped ApplicationsService PortalHRSD implementationAgile Scrum methodologiesPerformance AnalyticsVirtual AgentAI SearchDevOpsCICD pipelinesGit integrationSecurityCompliance standardsCommunication skillsProblem solving skills

Required

4+ years of hands on experience with the ServiceNow platform
Strong understanding of ServiceNow architecture, data model, and scripting JavaScript
Experience with ServiceNow Studio, Flow Designer, Scoped Applications, and Service Portal
Familiarity with Agile Scrum methodologies
ServiceNow Certified System Administrator CSA is required
Additional certifications like Certified Application Developer CAD or Implementation Specialist are a plus
HRSD implementation
Platform configuration
Certification - CAD, CSA, ITSM SUITE, HRSD, Portal
Excellent communication and problem solving skills

Preferred

Experience with Performance Analytics, Virtual Agent, or AI Search
Exposure to DevOps, CICD pipelines, and Git integration
Knowledge of security and compliance standards relevant to ServiceNow implementations

Benefits

Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year

Company

HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.

H1B Sponsorship

HCLTech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)

Funding

Current Stage
Public Company
Total Funding
$220M
Key Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO

Leadership Team

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Vijayakumar C.
Chief Executive Officer
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Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
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Company data provided by crunchbase